Familiarity with CLASS or Perfect Mind Registration system an asset. Ability to maintain accuracy and attention to detail. Ability to compose correspondence, reports, presentations, and other written materials using clear concise business English. Ability to efficiently and effectively coordinate tasks. Ability to identify and correct missing and incomplete data. Ability to prepare and complete job-related documents using relevant content and appropriate format (e.g., forms, letters, Adobe suite). Ability to effectively manage multiple tasks and priorities. Ability to respond appropriately to inquiries in person, on phone, and in writing, and make appropriate referrals. Ability to prioritize and work effectively under pressure to meet deadlines. Ability to anticipate problems and issues and plan ahead. Ability to communicate effectively verbally and in writing. Ability to listen actively and attentively, and obtain clarification as required. Ability to accurately process student appointments, payroll time sheets within required timelines. Ability to analyze and reconcile accounts. Ability to accurately process cash/credit card transactions. Ability to effectively update and modify web sites. Ability to work effectively independently and in a team environment. Ability to effectively resolve client complaints in a calm, non-confrontational manner, and by exercising sound judgment. Ability to train.