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People Operations Specialist At Twilio

Location: San Francisco, California

Job Description

Because you belong at Twilio

The Who, What, Where and Why

Twilio is rapidly growing and is looking to build a world class People Operations function with exceptional HR service to employees and managers globally. People Operations is a valued function and is looking for a strong team to help us build for scale. It's a fantastic opportunity for you to make a direct impact on the company with the support and autonomy to make things happen! Twilio is focused on optimizing, globalizing, and taking on new employee services higher up the People services value chain.

Who?

As the People Operations Specialist, you will bring a skillset of strong customer service, detail orientation, strong communication skills, and a broad understanding of HR processes and systems. We seek someone that:

What?

As a People Operations Specialist, you will:
Provide Level 1 and Level 2 HR support directly to employees and internal partners related to questions concerning:

Why?

The daily processes of people operations is the backbone of core HR functions, from hiring and promoting employees, to ensuring the The People Team is on a mission to develop a world class People Operations organization. You will have a direct impact in the creation of Best Practices and building the foundation for an effective People Operations organization.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.

Where?

This position will be located in our beautiful office at 375 Beale Street in San Francisco. You will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday Night dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate ourvalues ( http://www.twilio.com/values ), who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us:
More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world's telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world's most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry -- from emerging leaders to the world's largest organizations -- to reinvent how companies engage with their customers. Founded in 2008, Twilio has over 1,000 employees, with headquarters in San Francisco and other offices in Berlin, Bogota, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Prague, Singapore and Tallinn.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.