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Customer Service Representative/Account Manager At Twelve Oaks Forest Products Inc.

Location: Markham, Ontario

Job Description

Twelve Oaksis a rapidly growing flooring distribution company catering to retail store flooring needs for about 1000 customers across North America. We are committed to delivering high quality products at competitive prices through our extensive distribution network. We pride ourselves in offering a close-knit work environment that encourages teamwork and provides ample opportunities for advancement within the company. As an junior Account Manager, the incumbent will assists senior Client Relationship Managers by entering orders, coordinate with warehouse and shipping departments for changing, modifying orders, and also handle some inbound calls, faxes and emails from clients with basic inquiries such as checking stocks, tracking orders, and also all sales order related matters. The successful incumbent will be on training to be the senior Client Relationship Manager who handles more sophisticated customer service related matters and also more technical related inquires and will have his/her own designated portfolio. This position will also work in close collaboration with various departments including the outbound sales team to ensure highest level of client satisfaction during and after the sales cycle.

Responsibilities

Skills and Requirements

What's in it for you?

Job Type: Full-time

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