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Agile Project Manager, Technology Solutions At The Economical Insurance Group

Location: Waterloo, Ontario

Job Description


Because a changing industry calls for a new way of doing things. An ambitious, innovative and fast-paced company, we offer exceptional training and development programs, competitive pay, great benefits, company-matched RRSPs, and paid volunteer days — all within an engaging, fun, and collaborative work environment.

Founded more than 145 years ago, Economical is one of Canada’s leading property and casualty insurance companies. We rely on our national network of more than 800 independent brokers to sell a range of car, home, business, and farm insurance solutions. With Sonnet and Petline, we’re extending our reach through the direct-to-customer channel. With more than 2,400 active employees across the country and a commitment to rethinking the insurance experience, we’re poised for great things.

We’re now adding to our high-performance team to take us into the future. Let’s rethink insurance, together.

In this role, you will:

  • Successfully manage the delivery of projects or work streams across the different phases of the Project Management Life Cycle (e.g., intake, resourcing, execution, reporting , performance-tracking, close-out, etc.) while leveraging applicable PMO methodologies and tools.

  • Deliver projects across the enterprise leveraging a reasonable understanding of business and IT practices, terminologies and processes. The Project Manager ultimately seeks to facilitate the achievement of business goals within Economical by providing the right level of project management expertise.

  • Facilitate the Agile process, guide and mentor teams, remove impediments/blockers or guide the team to remove impediments. In addition, they will deliver optimal team performance in line with benchmarking and agreed metrics/KPIs. The Agile Project Manager understands and is an expert in both Waterfall and Agile methodologies.

  • Build strong working relationships with all managers, executives and internal and external stakeholders. Strong communication and interpersonal skills is essential.

Your Responsibilities

  • Plan and execute projects using selected methodology for managing project scope, requirements changes, multiple and competing demands and priorities.

  • Use appropriate fact-based metrics / assumptions to determine and convey impact on budget, time and risk.

  • Launch and manage the delivery of projects to ensure on-time and on-budget delivery

  • Facilitate Agile ceremonies including: sprint planning, backlog grooming, daily stand ups, sprint retrospectives, sprint demos and release planning. Lead teams in estimation, sizing, and sprint roadmap exercise.

  • Coordinate project team/POD activities and expectations, including collaboration with all project stakeholders from other Economical areas, internal and external consultants, contractors, vendors and external regulatory organizations

  • Identify, manage and monitor risks, assumptions, blockers, impediments, constraints and internal and cross-track dependencies

  • Resolve project issues and conflicts, create or facilitate an action plan to resolve and escalate issues appropriately as required

  • Lead team in using Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing.

  • Provide reports tailored to various audiences according to complexity, risk and stakeholder reporting requirements.

  • Develop project charters, high-level requirements and revise initial planning estimates

  • Adopt established governance model, guiding principles, foundational processes and procedures, to ensure consistent project delivery practices

  • Establish and maintain project oversight, governance and ensure appropriate oversight committees are in place and meet regularly

  • Aggregate financial and non-financial project data at the project level

  • Ensure that project outcomes are accepted, measure and analyze stakeholder perceptions

  • Work with Finance and project sponsors to track delivery costs and determine benefits realization post implementation

  • Collaborate effectively with cross-functional teams including Client Services, Architects, Designers, Developers, Business Analysts, Technical Testers as well as business and IT leadership

  • Liaise with Client Services to ensure open and continuous communication around expectations, progress, challenges and risks. Develop and execute communication plan for all stakeholders

Your Skills and Experience

  • University Degree or College Diploma in computer science, information systems or a related discipline; PMP designation is an asset

  • 5+ years of experience leading teams using project management tools and techniques, both Agile and Milestone-based/Waterfall.

  • Experience in Agile approaches: XP, Kanban, Scrum.

  • Able to confidently provide effective written and verbal updates on the product roadmap and key projects to senior leadership and stakeholders.

  • Experience working with or large system integrator or outsourced IT service providers is an asset

  • Experience in the Property and Casualty Insurance industry and its related practices and processes is an asset

  • Experience with Jira/Confluence, Microsoft SharePoint, MS Project, or other resource management and tracking tools (e.g. Clarity)

  • A critical thinker, works well under pressure, and perform well in a fast paced environment

  • Strong written and verbal communication skills; ability to influence and effectively negotiate with stakeholders

  • Ability to influence and collaborate with others to achieve results

At Economical, we all work together to come up with big ideas — then bring them to life. We focus on our customers first, we bring our best, and we’re stronger together. If you’ve got the passion and the desire to help us reinvent insurance, let’s talk.


To complete the online application process, you’ll need to upload your resume before you apply for the role you’re interested in. Please note that only one document can be uploaded, so be sure to combine your resume and cover letter.

We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting:

Visit to learn more about us and what we’re up to.

Economical Insurance includes the following companies: Economical Mutual Insurance Company, Family Insurance Solutions Inc., Sonnet Insurance Company, Petline Insurance Company.