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Event Sales Manager At Rosewood Hotels

Location: Vancouver, British Columbia

Job Description

Begin Your Rosewood Journey

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Hotel Georgia is looking for a Event Sales Manager.

The Event Sales Manager will be responsible for contacting and soliciting accounts that yield maximum group and catering as well as business travel revenues and profits for the hotel. Able to create strategic plans to attract business and to maintain and grow existing accounts. Experienced and knowledgeable of the local luxury market.

Responsibilities

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Solicit, qualify and manage travel industry accounts in assigned territory representing Rosewood Hotel Georgia.
  • Conduct sales calls on key and prospecting accounts.
  • Conduct outside sales calls and site inspections weekly.
  • Create an action plan to be reviewed by the Director of Sales & Marketing and keep action plan updated.
  • Maintain and further develop travel agent accounts. Prioritize accounts while identifying core accounts and those contributing to need periods.
  • Contribute to the attainment of the room revenue budget and total hotel budget for transient and group business.
  • Represent the property at appropriate travel industry trade shows and conferences while adhering to the guidelines of the marketing plan and budget.
  • Participates in industry and civic organizations and all local community functions representing sales opportunities for the hotel.
  • Conducts hotel tours and entertains qualified potential clients in accordance with the company and property policies.
  • Assists the Director of Sales & Marketing Director in the preparation of the department budget and overall sales objectives and strategies of the hotel.
  • Able to conduct evening events and occasional weekends if clients require.
  • Maintain a respectful working relationship with on-property associates and facilitate flow of communication. Operate in a manner of teamwork with the Regional Sales Office colleagues, corporate office and sister hotels.
  • Organize promotional events in the region with Director of Sales & Marketing and/ or Managing Director present.
  • Solicit, organize and participate in familiarization trips from key client base.
  • Maintain active participatory role in meetings (i.e., sales, forecast).
  • Ensure current and prospective client databases are maintained, that files are kept current and accessible.
  • Prepare and submit timely monthly reports to Director of Sales & Marketing.
  • Coordination and preparation of office expenses related to executive travel and resort visits, events and sales presentations.
  • Provide feedback and market information to Director of Sales & Marketing on changing market conditions, including trends on the competition, as a result of interaction with clients, guests and competitive hotel staff.
  • Maintain all contact, account, activities and booking information in Opera as per resort/corporate standards.
  • Work closely with Operations Department to deliver optimum service.
  • All other duties as required.

Qualifications

  • Minimum three to five years of managing experience in the hospitality industry. Minimum two years' experience as a Event Sales Manager, luxury or ultra-luxury environment preferred.
  • Bachelor's degree in Hotel Management, Business, Sales, Marketing or a relevant field of work, or an equivalent combination of education and work-related experience.
  • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
  • Strong verbal and written communication skills for the purpose of presenting and discussing technical information to establish rapport and/or influence and gain understanding of others; knowledge of hotel/resort operations management to include quality, operations; knowledge of and experience with luxury/ultra-luxury market niche required; demonstrated knowledge of hospitality systems and software; understanding of hospitality industry trends, performance metrics and verbiage.

Benefits

  • Competitive Salary & Benefits
  • We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

About Rosewood Hotel Georgia

Following its debut in the Roaring '20s, the legendary Hotel Georgia came to be known as Vancouver's most historic and elegant retreat. When it first welcomed guests in 1927, the hotel brought unheard of luxuries to the young city of Vancouver and Canada's West Coast. And it wasn't just the local society set that made the hotel the heart of Vancouver; Louis Armstrong, Ginger Rogers, Frank Sinatra, Laurence Olivier, the Rolling Stones and the Prince of Wales all added to the mystique of this irreplaceable piece of history.

Now unveiled as Rosewood Hotel Georgia, the fully restored Georgian Revival property has returned to its former grandeur with additional elegance afforded by extensive amenities and the impeccable service of Rosewood Hotels & Resorts. From the painstaking restoration of Old World craftsmanship to the addition of the most luxurious furnishings and latest technology, Rosewood Hotel Georgia offers an unmatched combination of legacy and luxury - a return to the golden age of hotel travel.

Follow us on LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts

Instagram:@RosewoodHotels