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Infrastructure Desktop Engineer At Planaxis | Groupaxis

Location: Montréal, Quebec

Job Description

We are currently looking for an Infrastructure Desktop Engineer for a permanent position in Montréal.

Responsibilities :
  • Provide technical expertise for relevant global projects in DWS/DVS perimeter, ensuring local constraints are well represented and understood by the global teams;
  • Provide coverage on all technologies and services owned by the team;
  • Lead and drive projects from a technical perspective to ensure timely delivery as per agreed upon timeframes with PM and business;
  • Ensure technical designs are aligned with global standards, where possible and sensible, and ensure designs are robust, reliable, and scalable;
  • Actively participate in Global Desktop Engineering technical;
  • Provide technical input and ensure attendance, as well as lead efforts for projects, global and regional;
  • Provide various research on industry products, provide desktop and application virtualization solutions as a mean to reduce hardware and operating costs;
  • Continuous Improvement and Optimization of tasks where possible;
  • Providing technical guidance and ensure trainings of Level 1/2 Support and other Team members on new;
  • Provide expertise on Security Vulnerability management and Os Security hardening;
  • The candidate will contribute to define the standards, maintain and ensure support of Desktop services and its eco-system with its associated documentation (escalation procedures, best practices, support, and training on DVS products and services) for the different regions;
  • The successful candidate will also have the opportunity to contribute to the delivery of projects and support on the described services for the Americas but will also have to operate the infrastructure hosted in other regions;
  • The successful candidate must have skills in scripting to automate, simplify tasks and provide added-value and self-service to end-users.

Required:
  • Analytical capability: Able to break down complex problems into simple manageable units, develops solutions for each unit, and integrates them back into the whole.
  • Can absorb ideas quickly and apply then pragmatically
  • Communication Skills: excellent verbal, writing and presentation skills with the ability to interact with a non-technical audience
  • Strong interpersonal effectiveness: is self aware of their own behavior and work style, as well as tolerant of different needs and viewpoints. Demonstrates interest in others opinions and shows consideration, concern and respect for other people
  • Results oriented: setting goals and priorities that maximize the use of resources available to consistently deliver quality results
  • Service-oriented
  • Client focused
  • Organized and detail oriented
  • Bachelor’s degree in computer Science or equivalent
Technical Skills
  • Extensive and in-depth knowledge of Microsoft Windows & Office products and recent experience installing, configuring, managing, optimizing, and troubleshooting:
  • Windows 7/ Windows 10 operating systems
  • Microsoft Office Professional & Office 365 Pro Plus
  • Group Policy Desktop Design and Management
  • Windows Server 2008 / 2012 / 2016
  • Microsoft Deployment technology (MDT, SCCM)
  • Microsoft Network Core Services and fundamentals (DNS, WINS, DHCP)
  • Security vulnerability management and Os hardening
  • Hands on experience with and knowledge of Microsoft Core Architectures, Operating Systems and Technologies:
  • Windows Active Directory
  • Group Policy Desktop Design and Management
  • Windows Server 2008R2/2012/2016
  • Microsoft remote administration and Support tools
  • Microsoft System Center Configuration Manager for OS/Software deployment
  • Integration with Multi-factor Authentication solutions (smart cards, OTP,etc..)
  • Audio/Video Integration with Softphone solutions and Skype for Business
  • Scripting knowledge: WMI, PowerShell, VBScript
  • VMware vSphere 6.x
Desired:
  • Previous experience supporting users in the finance industry (about 5+ years)
  • Patch Management and Security – SCCM, WSUS
  • Experience working in a large, 7x24, investment banking environment
  • Microsoft certifications
  • ITIL Certification
Language:
  • Required: English
  • Desired: French