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Infrastructure Desktop Engineer At Planaxis | Groupaxis

Location: Montréal, Quebec

Job Description

We are currently looking for an Infrastructure Desktop Engineer for a permanent position in Montreal.
Missions
MAIN ACCOUNTABILITIES

Day to day responsibilities include but not limited to:
Provide technical expertise for relevant global projects in DWS/DVS perimeter, ensuring local constraints are well represented and understood by the global teams;
Provide coverage on all technologies and services owned by the team;
Lead and drive projects from a technical perspective to ensure timely delivery as per agreed upon timeframes with PM and business;
Ensure technical designs are aligned with global standards, where possible and sensible, and ensure designs are robust, reliable, and scalable;
Actively participate in Global Desktop Engineering technical;
Provide technical input and ensure attendance, as well as lead efforts for projects, global and regional;
Provide various research on industry products, provide desktop and application virtualization solutions as a mean to reduce hardware and operating costs;
Continuous Improvement and Optimization of tasks where possible;
Providing technical guidance and ensure trainings of Level 1/2 Support and other Team members on new;
Provide expertise on Security Vulnerability management and Os Security hardening;
The candidate will contribute to define the standards, maintain and ensure support of Desktop services and its eco-system with its associated documentation (escalation procedures, best practices, support, and training on DVS products and services) for the different regions;
The successful candidate will also have the opportunity to contribute to the delivery of projects and support on the described services for the Americas but will also have to operate the infrastructure hosted in other regions;
The successful candidate must have skills in scripting to automate, simplify tasks and provide added-value and self-service to end-users.

Profile
COMPETENCIES

Analytical capability: Able to break down complex problems into simple manageable units, develops solutions for each unit, and integrates them back into the whole.
Can absorb ideas quickly and apply then pragmatically
Communication Skills: excellent verbal, writing and presentation skills with the ability to interact with a non-technical audience
Strong interpersonal effectiveness: is self aware of their own behavior and work style, as well as tolerant of different needs and viewpoints. Demonstrates interest in others opinions and shows consideration, concern and respect for other people
Results oriented: setting goals and priorities that maximize the use of resources available to consistently deliver quality results
Service-oriented
Client focused
Organized and detail oriented
Bachelor's degree in computer Science or equivalent
TECHNICAL SKILLS

Extensive and in-depth knowledge of Microsoft Windows & Office products and recent experience installing, configuring, managing, optimizing, and troubleshooting:
Windows 7/ Windows 10 operating systems
Microsoft Office Professional & Office 365 Pro Plus
Group Policy Desktop Design and Management
Windows Server 2008 / 2012 / 2016
Microsoft Deployment technology (MDT, SCCM)
Microsoft Network Core Services and fundamentals (DNS, WINS, DHCP)
Security vulnerability management and Os hardening
Hands on experience with and knowledge of Microsoft Core Architectures, Operating Systems and Technologies:
Windows Active Directory
Group Policy Desktop Design and Management
Windows Server 2008R2/2012/2016
Microsoft remote administration and Support tools
Microsoft System Center Configuration Manager for OS/Software deployment
Integration with Multi-factor Authentication solutions (smart cards, OTP,etc..)
Audio/Video Integration with Softphone solutions and Skype for Business
Scripting knowledge: WMI, PowerShell, VBScript
VMware vSphere 6.x

Desired:
Previous experience supporting users in the finance industry (about 5+ years)
Patch Management and Security - SCCM, WSUS
Experience working in a large, 7x24, investment banking environment
Microsoft certifications
ITIL Certification

LANGUAGE:
Required: English
Desired: French