Located in the Flatiron District, our NYC office is a major driver of PitchBook’s growth and production. Building on a rich tradition—but emphasizing innovation—the office shares characteristics with PitchBook and the financial technology industry itself. The reimagined space offers a warm, vibrant environment while fostering collaboration and camaraderie for our hard-working team. Our NYC office presents an opportunity to be part of a truly disruptive financial data provider in the heart of the financial universe.
The Customer Success Team at PitchBook drives relationship management, business development and ensures our customers are KING! PitchBook is looking for highly motivated and experienced Customer Support Specialists (CSS) with a passion for technology and an interest in the private equity and venture capital industry.
At PitchBook we work closely together to bring the most accurate, comprehensive data library available to the private equity and venture capital markets. Working at PitchBook means leveraging your skills, your passion, and your desire to accomplish big things and have some fun while you are at it!
The Manager of Customer Support will lead and develop our Customer Support team. We have a customer focused team who works tirelessly to provide value and help clients get what they need; now we need a leader to drive innovation and process.
At PitchBook, we provide transparency into the capital markets by organizing the world’s meaningful business information and making it useful to our customers. We work tirelessly to arm global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape—including companies, investors, funds, investments, exits and people—so they can discover and execute opportunities with confidence. Our data and analysis are available through our award-winning flagship product, the PitchBook Platform, as well as our powerful suite of integrated tools, industry news and in-depth reports.
If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.