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Customer Service / Inside Sales Representative At PinMart Inc.

Location: Elk Grove Village, Illinois

Job Description

PinMart is looking for an energetic and outgoing “people
person” ready to join our customer service/sales team as a Custom Product Specialist. As a Custom Product
Specialist, you will utilize your training to determine the appropriate
production process and provide product pricing, options, and details. In
addition, you will collaborate with our design team on your client’s projects.
Custom Product Specialist have the added benefit of seeing their work turn into
tangible products!


Roles:

  • Respond to customer inquiries and quote request
  • Determine production processes that best fit
your clients’ needs
  • Meet or exceed established goals and measurable
statistics
  • Collaborate with the art department on your client’s
project
  • Maintain relationships with clients
  • Track the status of your client’s production
  • Verify customer satisfaction

Qualifications:

  • 2-4 years of customer service, sales, or
manufactures sales rep experience
  • Proficient in Office 365 including Outlook,
Excel, and Word
  • Familiarity with CRM and/or CMS systems

Traits:

  • A “people person” who enjoys working with a wide
array of customers
  • Must be highly motivated and results driven
  • Organization skills are imperative to success
  • Able to work in a small office environment and
enjoy working closely with others

What we offer:

  • Competitive pay based on
    experience
  • Health, Dental and Vision
    Insurance
  • 401(k) Plan
  • 8 Paid Holidays
  • Paid Vacation and Sick Days

Company Profile:


PinMart, Inc. is a leading manufacturer and direct-to-consumer
retailer in the emblem and insignia market. Our products are sold via our
website, 3rd party marketplaces, distributors, and affiliate
networks. We specialize in custom designing and manufacturing products for our clients’
specific needs. PinMart has an expansive and diverse customer base serving many
fortune 500 companies and small groups/individuals alike. At PinMart you will
enjoy the small and friendly state-of-the-art
office environment in our newly constructed facilities. Our team structure and
accountability will clearly identify your roles and expectations. We practice a
strong set of core values, including the “PinMart Spirit”, these core values
ensure a clear understanding of who we are and what we stand for.