- Assist callers with billing inquiries
- Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service
- Always strive to ensure First Call Resolution and complete Customer Satisfaction.
- Code the sale accurately and completely for the installer
- Understand "client call flow"
- Always strive to ensure First Call Resolution (FCR) and
complete Customer Satisfaction (VOC).
- Correctly code the sale accurately and completely for the installed
Job Types: Full-time, Part-time
Salary: $9.00 to $14.00 /hour
- customer service: 1 year (Preferred)
- High school or equivalent (Preferred)
- United States (Preferred)
Hours per week:
Overtime often available: