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Customer Success Representative At Localcoin

Location: Toronto, Ontario

Job Description

About Localcoin

Localcoin is Canada's largest Bitcoin ATM provider with a network of over 140 cryptocurrency terminals. Localcoin prides itself on constantly innovating in the blockchain infrastructure space. With an expanding product range including one of the first Canadian Bitcoin prepaid debit cards and online platform for purchasing/selling cryptocurrency, our vision of making cryptocurrency an easy and accessible resource for all Canadians is well underway.

Localcoin is a young, forward-thinking team filled with some of the brightest minds in the cryptocurrency industry. All employees at Localcoin have equal opportunities to contribute to the success of the company within a start-up culture that encourages self-starters, transparency and team connectivity. If you are looking to be an integral part of a rapidly evolving industry and team see our current employment opportunities.

The Position

Localcoin prides itself when it comes to providing high-quality support to our customers. We're on a mission to build a relationship-focused organization and we're looking for a passionate individual to join us.

Working alongside a passionate team, as a Customer Success Representative, you will be responsible for handling inbound calls and online chat communications with new and existing customers. You will be responsible for delivering Localcoin's commitment to exceptional customer advising, coaching, and overall support.

Responsibilities

Skills and Experiences

Must-haves:

Good to have:

Perks and Benefits

Job Type: Full-time

Salary: $30,000.00 to $35,000.00 /year