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Marketing Data Scientist At Loblaw Digital

Location: Toronto, Ontario

Job Description

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.
The impact you’ll make
As a Marketing Data Scientist, you will impact our business by pioneering a new capability at Loblaw Digital that will power best in class marketing, personalization and significantly improve the customer experience.
We’re expanding our data science operation to include a dedicate team focused on marketing, and want you to be a part of it. You’ll sit at the intersection of data science and our marketing teams, which include the domains of Marketing Intelligence, Demand Generation, and Digital Messaging. You’ll help us improve our cost-efficiency, reach, and understanding of our customers by adding ML modeling and predictive analytics to the toolset that serves these teams. We’re looking to turn our enviable wealth of data into actionable insights and meaningful recommendations that drive growth and improved engagement across all of our lines of business, and a customer-focused mindset is a must-have.

What You'll Do

  • Develop, implement, and refine core marketing measurement frameworks and models for user growth and marketing sophistication including customer segmentation, retention strategy, multi-touch attribution, churn, CLV, ROI, experimentation and recommendation to drive marketing personalization across all channels working cross-functionally with the marketing teams on our core growth initiatives
  • Build affinity and propensity models to refine campaign audience selection to target the right people, at the right time and in the right place
  • Work with both the Marketing Intelligence and the Data Platform teams to generate marketing-specific data products, including predictive and descriptive models
  • Work with the BI and Data Platform teams to plan the ingestion of marketing-specific data sources and enhance data collection procedures to include information that is relevant for creating better ML models
  • Contribute to the development of ML models that help us drive customer engagement and better understand customer lifetime value across all lines of business
  • Increase internal adoption of advanced analytics methods including machine learning
  • Present findings in a way that addresses not only the interpretation of the statistical results, but the business implications of the contributing analysis
  • BA/BS in math, engineering, computer science, or related technical field, or equivalent practical experience
  • Comfortable with python and scikit or other ML packages
  • Comfortable with both basic and more advanced SQL querying
  • Strong ability for prioritization and communication
  • Good understanding of feature engineering, and ideally experience training ML models as well
  • Prior experience working with marketing teams
  • Familiarity with marketing platforms such as Google Ads, Adobe DMP, GA360 preferred
  • Experience with dataviz tools such as Tableau, Looker, etc.
  • Some experience with BigData tools such as Spark, Hadoop, Kafka preferred
How you’ll succeed
At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.
You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.