Peersight
Employers
Jobs
Companies
Top Cities
Log In
Jobs
Software Developer Bread Baker Landscape Construction Labourer Horticulture Technician Dental Receptionist-Full Time Driller Delivery Driver Carpenter Bud Tender Hiring Mortgage Agents and Brokers Marketing Assistant Amazon Picker Amazon Warehouse Associate - Immediate Amazon Warehouse Associate - Immediate Amazon Order Packer Seasonal Full-Time Warehouse Team Member Amazon Picker Amazon Warehouse Associate Full-Time Warehouse Team Member Amazon Warehouse Worker Amazon Picker Amazon Picker Amazon Warehouse Associate - Immediate Amazon Picker Full-Time Warehouse Team Member Amazon Picker Amazon Picker Amazon Warehouse Worker Amazon Warehouse Associate - Immediate Amazon Warehouse Associate - Free Amazon Warehouse Worker Amazon Warehouse Worker Amazon Warehouse Associate Amazon Order Packer Amazon Warehouse Associate - Free Seasonal Full-Time Warehouse Team Member Amazon Warehouse Worker Amazon Picker Amazon Warehouse Worker Full-Time Warehouse Team Member Amazon Warehouse Worker Amazon Picker Amazon Picker Packer - Earn up to Amazon Picker Amazon Warehouse Worker Amazon Warehouse Associate - Free Amazon Picker Packer - Earn up to Seasonal Full-Time Warehouse Team Member Amazon Warehouse Worker Amazon Warehouse Associate - Free Newest Jobs
Companies
Yelp ContactMonkey CareGuide Sterling-Turner Clearbanc Exact Media Aerotek Two Sigma Aecom AsteroidX Peel Regional Police Akira Jane Street Borrowell Insight Global WeWork Shopify First Convenience Bank American Income Life Doordash Amazon Flex Square AT&T Instacart Microsoft Vector Marketing Scotiabank Clickworker Creative Circle Hatchways Walgreens UnitedHealth Group Recovhub LowCostWebDesignFirm.com Desjardins CI&T 51talk mappedin Top Hat Paylocity Checkout 51 TD Bank Mobeewave The Youth Connection Hootsuite SnapTravel ScribbleLive autoTRADER.ca GoParkr Xiaomi All Companies
Top Cities
Chicago, Illinois Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs New York, New York Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Toronto, Ontario Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Vancouver, British Columbia Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Calgary, Alberta Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs San Francisco, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Montréal, Quebec Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Los Angeles, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs
Navigation
My Profile Log Out

Marketing Loyalty & Strategy Manager At Lettuce Entertain You Restaurants

Location: Chicago, Illinois

Job Description

Responsible for overseeing the analysis of the loyalty program. Responsible for creating campaigns and incorporating actionable strategies and measurable objectives based on analysis of sales, customer and marketing data. Essential Functions
  • Oversee the analysis of the loyalty program and incorporate strategies based on analysis of data
  • Create test and learn campaigns to gain better understanding of customer behavior
  • Create campaigns that apply personalized messaging and integrate analytics, member preferences and knowledge of customer lifecycle
  • Create contact strategies for member communications
  • Develop strategies for acquisition of new loyalty members and engagement of current members
  • Manages and develops implementation of processes, protocols and/or tools to support established standards
  • Collaborate and/or take lead in resolving highly complex problems within scheduled time and recommends strategic changes as needed
  • Collaborate cross-functionally in order to develop strategies that mitigate loss and/or optimize profitability and improve workflow, processes and relationships
  • Conduct marketing measurement and ROI on promotions
  • Research and recommend future Loyalty program developments
  • Oversee creation and implementation of select program initiatives
  • Safely and effectively use and operate all necessary tools and office equipment
  • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • Ability to multitask calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to occasionally move and/or lift up to 10 pounds
  • Accessibility varies by location
Key Responsibilities and Duties
  • Assist in the segmentation of members to target with direct mail, email and SMS campaigns
  • Utilize triggered, automated and predictive messaging to reduce program churn and promote engagement
  • Ensure issues related to the loyalty program are tracked, prioritized and resolved
  • Work closely with partners, the loyalty team, and others as needed to ensure that deadlines are met
  • Work with the team on content and messaging for campaigns and promotions
  • Supervise and manages execution of team projects as needed
  • Follow all rules, policies, procedures and conditions of employment including those outlined in the Employee Handbook
  • Get along well with others and act as a team player
  • Other duties assigned as needed
Effective 11/18