Sales Jobs / Mississauga, Canada – Mississauga, Canada jobs at Kimberly Clark
Director, Customer Development
This is an exciting time for our Canadian organization! We are an already healthy business, that has made significant organizational and resource investments in order to grow our business and win with the Canadian consumer. One of the cornerstones of these investments is to build our Marketing capability through the addition of dedicated local resources, empowered through full P&L ownership and accountability to the Canadian business. This is an ideal opportunity for an individual looking to lead a team of high-performing professionals empowered to own the business.
If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.
SUMMARY OF POSITION:
The Director Customer Development leads the development, implementation and monitoring of strategic sales initiatives and direct tactical plans and program to achieve business objectives for assigned customers through leadership and effective team management. They are accountable for team vision, team structure, attracting and retaining top talent for the direct customer team as well as the cross functional Category, Finance and Retail Operations teams. This position is responsible for leading the team through 1- 3 year joint business plans, both in store and eCommerce, with customer’s key contacts and negotiation at the Sr. Director and Sr. VP level to drive volume and profit growth for Kimberly-Clark brands and customer categories. This role is responsible for implementing Kimberly-Clark brand strategies and tactics with the customer, leveraging insight creation, strategy development, and influencing customer strategy and plans that deliver market leading results. The Director of Customer Development must manage Sr. level customer relationships, category management, business planning and trade management utilizing cross functional resources and data sources. Also, it is expected, as a member of the Customer Development Leadership Team, that this role contributes to the development and implementation of strategic priorities for the Canadian team.
KEY CUSTOMERS AND CUSTOMER EXPECTATIONS:
Key customers for this position are the Sr. Director and Sr. VP levels across Merchandising, Replenishment, Supply Chain, Marketing and eCommerce at the customer as well as Kimberly-Clark’s Business Teams, Category Management, Planning, Supply Chain, and Finance. These customers expect clear, succinct, compelling and timely communication that proactively identifies and capitalizes on opportunities to meet share expectations, net sales and profit.
This position reports to VP, Canada Customer Development and interacts internally with the Brand Teams, Customer Teams and other Customer Development staff. This position interacts externally with Customer personnel at the SR. Vice President and Sr. Director level.
The following positions report directly to the Director Customer Development (7):
The following positions receive work direction and priority leadership from the Director Customer Development (3):
PRINCIPLE ACCOUNTABILITIES, INCLUDE BUT NOT LIMITED TO:
A minimum of a Bachelor’s degree.
At least 10 years of relevant and progressive management experience with at least 4-5 years of Team Leadership, extensive business knowledge, proven superior success in business management required (e.g., Sales Leadership, Sales Strategy, Brand Marketing Management, National Account Management, Finance, Category Development etc.)
Complete knowledge in class of trade serviced by Canadian Customer Development, Kimberly-Clark organizational structure, brands and categories, sales and marketing procedures, human resources and financial policies and procedures. Knowledge of and experience with K-C planning process and ProMAX software is a plus.
Results, strategies and visions oriented, leadership, organization development, financial, budget management, skilled in high level negotiations, ethical judgment and decision making, brand development, change management, team management and business intuition
Building strong relationships, prioritization and time management, resources and team management, cross-cultural, analytic, cognition and social perspectives
Ability to communicate clearly, both verbally and in writing, to individuals and groups. Ability to structure and manage multiple priorities and projects in a timely manner is required.
SCOPE OF POSITION:
Expected to comprehend overall corporate, sales, marketing and general business objectives to ensure volume and contribution objectives are met.
Travel up to 10% of the work time. Travel may also include business travels via aircrafts and motor vehicles to various locations. May include prolong periods of sitting, typing, viewing computer/laptop screens, along with occasional bending, reaching, lifting, carrying, walking, climbing, twisting, stooping and standing.
Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.
Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job.
K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.