We are looking for an energetic, self-motivated, Customer Service Representative who is passionate about delivering exceptional customer service.
Customer Service Representative Responsibilities:
1) Maintaining a positive, empathetic and professional attitude toward customers at all times.
2) Responding promptly to customer inquiries.
3) Communicating with customers through various channels.
4) Acknowledging and resolving customer complaints.
5) Knowing our products inside and out so that you can answer questions.
6) Processing orders and requests.
7) Keeping records of customer interactions, comments and complaints.
8) Communicating and coordinating with colleagues as necessary.
9) Providing feedback on the efficiency of the customer service process.
10) Ensure customer satisfaction and provide professional customer support.
This is a fantastic role that offers variety and progression. If you're looking for somewhere to start out, where you can apply your skills in an environment that will offer you support and training, this is a great place to launch or continue your career.
What you'll need to succeed:
- We are open to the experience, as full training is provided.
- Previous customer service experience is desirable but not necessary.
- A passion for service delivery.
- Willingness to go above and beyond for customers and peers.
- Flexibility and a willingness to be trained and coached.
- An ability to take feedback and develop your skills.
What do you get?
In return for your hard work and dedication, you will be rewarded with:
- A competitive salary and bonuse.
- Full training.
- Employee fringe benefits.
- A supportive team environment.
- Career growth and development opportunities.
Job Type: Full-time
Salary: $3,800.00 /month