Who We Are:
HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.
Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.
Our leading banners across North America and Europe include Hudson's Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH.
We have significant investments in real estate joint ventures. HBC has partnered with Simon Property Group Inc. in the HBC Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, HBC has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.
A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet. Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-life balance in order to maintain a positive working environment
What This Position Is All About:
The Director, Product will be responsible for identifying, defining, and designing solutions to improve the customer experience through the introduction of new features and functionalities and the improvement of existing ecommerce features and functionalities.
Who You Are:
Your oral and written communication skills are obviously effective and clear.
You sincerely enjoy problem solving and would grade your analytical skills as �expert or superior�.
You have a proven ability to multi-task in a fast-paced environment.
You are a real self-starter, clearly self-motivated and can independently maintain your own workflow to meet all deadlines.
You understand the value of being proactive and solution-oriented.
You have a keen attention to details.
You are an expert communicator, with the special ability to build strong business relationships beyond your immediate team.
You Also Have:
7 or more years of experience in e-commerce or digital environments.
5 or more years of experience in creating scope documents, functional business requirement specifications and use cases.
5 or more years of experience in user acceptance testing (UAT), usability testing, and A/B testing methodologies.
Extensive understanding of retail ecommerce landscape, including �best practice� features and functionality.
Ability to develop business functional specification and use cases.
Understanding of software testing methodologies and software development life cycle process.
Proficient with Optimizely, Excel, PowerPoint, Outlook.
Experience with Scrum/Agile software development methodology
Knowledge of site analytics tools such as Omniture or Google Analytics.
Familiarity with web technologies such as Flash, Ajax, Java/J2EE, and web content management systems.
Understanding of A/B testing design and execution.
Understanding of web technology fundamentals.
As the Director, Product You Will:
Determine and define the functional scope of projects that introduce new features and functionalities and/or improve upon existing ecommerce features and functionalities
Partner with stakeholders to create supporting user stories, documents and specifications for these projects (e.g. ROI analyses, functional specifications, use cases, usability scenarios).
Partner with banner business owners to assemble and prioritize strategic roadmap initiatives specific to the banner of business, as well as incorporating companywide objectives into the plan.
Manage Product Managers supporting banner roadmap priorities, ensuring project requirements are prepared and signed-off within an appropriate timelines.
Work closely with Project Managers to ensure that projects are proceeding according to schedule and meeting functional and design specifications. Participate in Design, Development, Quality Assurance, and UAT cycles and sign off on all development projects before website �go live� implementation.
Identify and solicit internal recommendations for website improvement and incorporate in discussions regarding product roadmap. Perform cost/benefit analyses of proposed projects in order to determine priority and feasibility.
Build relationships and act as liaison between merchant, creative, copy, IT, QA and management groups to reach consensus on specifications for new website features and functionality.
Research and recommend �best practices� based on competitive analysis for website development projects. Lead A/B testing and usability study design and execution for major projects.
Partner with downstream teams to build requirements on projects related to Order Management Systems, Product Information Management tools and other backend systems.
Measure and track project performance and provide the organization with post-launch results analysis.
Your Life and Career at HBC:
Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
A culture that promotes a healthy, fulfilling work/life balance.
Benefits package for all eligible full-time employees (including medical, vision and dental).
An amazing employee discount.
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.