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Infrastructure Project Engineer At HUB International

Location: Chicago, Illinois

Job Description

The Infrastructure Project Engineer (Messaging / Desktop) is an engineer responsible for design, delivery, quality, and continual improvement of messaging/desktop infrastructure solutions for M&A, from initial onboarding through complete integration. The role reports to the Senior Infrastructure Engineer, Manager and functions as a member of the Technology Integration Delivery team within M&A Integration. This role is responsible for timeliness and quality of infrastructure integration activities. The successful candidate will have broad, general IT knowledge to be able to rapidly assess new acquisition IT environments and contribute to the integration planning along with a dedicated team of business and technical experts.

Key Responsibilities:
Infrastructure Conversion

Assess/document new acquisition IT environment to determine general workstation/server/network design in support of planning for multiple, simultaneous integration projects.

Deploy/Manage data transfer solution (Cloudberry/BitTitan) in advance of IT integration

Support on-site integration team with expert general IT and migration knowledge to inform them of user experience, migration challenges and pitfalls

Analyze source and to-be IT environments and develop technical plan in accordance with HUB standard practices around virtual applications, Citrix desktops and AD/Group Policy

Perform email migrations, archive re-hydrations, update mail records (e.g. TXT, MX, SPF), configure EOP, Mimecast for migrated domains, troubleshoot mail flow post-migration

Deploy standardized virtual servers for new acquisitions as needed from AWS, Azure, and Data Center VMWare platform

Documenting all migration steps performed via the M&A Tracking sheet - licensing, etc

Implement solutions aligned with HUB Enterprise standards by leveraging AWS, CloudBerry, Citrix, Office 365/Skype, Windows10, OneDrive, SharePoint, Avaya, InContact, UniPrint, Exchange On-Premise, FIM/MIM, and Active Directory solutions

Assist with post-infrastructure conversion support efforts, addressing and eliminating issues and facilitating Service Introduction to the IT Service Management Team

Quality and Documentation

Ensure delivery, quality, and continual improvement of the infrastructure integration process

Maintain integration standards across network circuits, telephony, desktop computing, printers, collaboration tools, email, Citrix, and cloud

Ensure integration solutions are properly documented and maintained in a content management repository

Catalog, classify, and inventory application dependencies according to repeatable methodologies

Team Leadership and Management

Demonstrate Operations and Technology Leadership Behaviors (one team, build trust, customer driven, future focused, innovate daily, and be curious) in all actions and ways of working, and coach their organization on the behaviors

Fulfill additional duties as required

Key Success Measurements:
Executing successful integration projects across the entire M&A portfolio

Completing conversion activities within the timelines set forth at the beginning of the integration process

Qualifications:
3 years of experience in technology delivery execution roles with emphasis on infrastructure integration projects

Experience working in a matrixed environment designing and delivering solutions for complex people, technology, and process integration programs

Working knowledge with the following technology domains: network/telecom, email/messaging, Windows desktop, Citrix desktop, Exchange On-Premise, O365, and cloud (AWS preferred)

Experience with Windows Server Operating Systems - 2003 - 2019, Active Directory, Standard protocols including DNS, SMTP, NTP, NetBIOS, SMB/CIFS, RPC, HTTP, and SSL

Deep PowerShell experience; experience with other scripting/coding languages (e.g. PERL, C#, .NET) a plus

MS SQL Server database experience is a plus

Familiarity of common change control processes

Skype/Lync User Administration

Knowledge of AWS, Azure, ADFS, and Office 365 technologies

Detail oriented with strong organization skills

Excellent communication skills (both written and verbal)

Authorized to work in the United States, Canada, and Puerto Rico

Ability to work off hours as needed

Join a Winning Team at HUB International

When you join the team at HUB International, you become part of the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 12,000 professionals in 450 offices across North America. You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB's entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent!

\#LI-BN

Department Information Technology

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy at https://hubinternational.jobs/eeo/

E-Verify Program at https://hubinternational.jobs/e-verify/

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.