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Retail Associate & Barista - 16th Street At Dandelion Chocolate

Location: San Francisco, California

Job Description

About Us
Dandelion Chocolate is a bean-to-bar, small-batch chocolate maker and cafe in San Francisco. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origin as often as we can to build good, trusting relationships with the producers who grow and ferment our beans. Today we're seeking full and part-time Retail Associates & Baristas to be a part of the opening of our newest factory and cafe on 16th Street in San Francisco's historic Mission District.

About the Role
As a member of our opening team, you'll help us get our new space up and running to its full capacity. Our retail space will offer plenty of samples that invite guests to taste and explore. You'll make sure that our shelves are fully stocked and merchandised to our high standards, creating a delightful shopping experience for our guests. Whether it's a large group joining us for a tour or a Mission resident coming in for their morning coffee, we want to make sure they are treated with the same care and attention. In the cafe, you'll have an opportunity to showcase your coffee and chocolate drink-making skills. You'll also be serving some of the tastiest pastries available in the city, created by our pastry team and led by our world-class pastry chef.

We'll make sure you're ready for this by providing an intensive training where you'll learn everything about chocolate from where it's grown, how it's processed, and how to make your own batch of chocolate. You'll become an expert taster of all of our drinks, treats, and bars and learn the differences in flavor for each chocolate origin. While we're chocolate makers, we are also passionate and excited about coffee. We train with Ritual Coffee Roasters and work with their team to ensure that everyone is taught how to expertly craft a shot of espresso and steam the perfect pitcher of milk. This role starts at $16.50/hour plus tips with opportunities to level up within the team.

About You
Our ideal candidate is a mature, team-oriented individual who is excited to learn and share their chocolate and coffee expertise. You develop authentic rapport with guests, can work independently as necessary, and you have the savvy to navigate unexpected situations with confidence. Whether it's an impromptu birthday celebration for a regular or creating a custom tasting for an out of town guest, you always look for a gracious way to meet (or exceed!) a guest's needs. You're energized by a long line of excited people and you love making spaces more efficient in downtime so you're ready for the busy period. Ideally, this isn't your first time working in customer service and hospitality, and you are excited to grow in your role and take on more responsibility.

Responsibilities
Requirements
Benefits
The benefits and perks continue beyond a robust chocolate and coffee education. Dandelion Chocolate constantly invests in our people and culture. All team members receive medical, vision, and dental benefits as well as the option to enroll in our 401k program. All employees receive paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSAs, local gym discounts, chocolate tasting opportunities, the chance to travel to origin and our Japan locations, and a range of opportunities to grow and develop within the company.

How to Apply
Dandelion Chocolate is growing and we are invested in employees who take ownership over their role in order to contribute in a bigger way with us. To stand out from the crowd, send us your resume and a cover letter that details your favorite food experience or influence. Keep in mind that we value passion, attitude, and hard work, so tell us what inspires you to join our cafe team.