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Dome Facilities Manager At City of San Antonio

Location: San Antonio, Texas

Job Description

Under administrative direction, is responsible for the management of the Booking and Box Office Divisions within the Alamodome. The position also oversees the daily budget and event financial activities of the Alamodome to include but not limited to work on all budget activities, track budget revenue and expenses, budget event activities via event mix by estimating event revenue and expenses, perform revenue rate analysis/comparisons, track Capital Improvement Project and analyze conversion cost/expenses for the Alamodome. This position will also be responsible for developing event proformas prior to each event for analysis purposes, monitoring of the event staff, event invoices, event settlements, forecast event activity, profit and loss statements, analyze cost and activity of the conversions while also performing financial analysis and track historical event activity. This position also provides direct supervision of the Box Office Manager that is tasked in managing the TicketMaster ticketing system to manifest all ticketed events in the Alamodome and Lila Cockrell Theatre. Works directly with all promoters in negotiating all financial deals and agreements that benefits both the promoter and the COSA. This position is tasked to make sure all financial aspects of the Alamodome are streamlined for events and consistent for all different types of events hosted at the Alamodome. Working conditions are primarily inside an office environment. Exercises direct supervision over assigned staff,

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.




ESSENTIAL JOB FUNCTIONS:


  • Assist in administering and participating in the development and administration of the Alamodome finances and budget including the Alamodome Capital Improvements Projects; estimates projected revenue via events and expenses for events.
  • Coordinate and assist in the preparing of the Alamodome Annual Budget to include gathering, reviewing and distributing information to divisional staff to compile the Alamodome annual budget.
  • Monitor Alamodome divisional budget while also meeting with staff on monthly and quarterly updates.
  • Evaluates staffing levels to improve economical but also still safe levels of conversions and event expenses.
  • Provide direction to Alamodome staff on staffing levels based on type of event.
  • Develop Alamodome Event Proformas to monitor in advance estimated levels of our ROI for each event and break even points.
  • Analyze ALL deal financial deals/numbers – Develops a deal sheet with recommendation while performing financial analysis related to past and current event activity.
  • Negotiate agreement/proposals/business points and terms - Responsible for handling and negotiating all rental and business points to include but not limited to rental, staffing, utilities, box office and merchandise fees, etc.
  • Compile and report event revenues and expenditures on an event by event basis (P/L's). Review and analyze all event expenditures and revenues.
  • Compile and Track Historical Event Information to include but not limited to all financial profit and loss statements, attendance history, per capita revenue and expenditures for future reference.
  • Oversee and review Preliminary and Final Event Invoice along with pre-show and final show settlements.
  • Reviews all personnel actions relative to division employees.
  • Performs related duties and fulfills responsibilities as required.


JOB REQUIREMENTS:


  • Bachelor's Degree from an accredited college or university.
  • Five (5) years of increasingly responsible experience in the management of a large multi-use sports, entertainment and/or convention facility.
  • Must become CPR certified within one (1) year of employment.
  • Any applicant selected for this position must have a background check completed with results satisfactory to the City of San Antonio and successfully complete the City of San Antonio's Cash-Handling Certification Training.
PREFERRED QUALIFICATIONS:
  • Experience managing large Sports Complex or Arena.
  • Contract experience.
  • Strong written and verbal communication skills.
  • Experience in Contract Administration.
  • Strong Financial experience.
  • Experience in Contract Administration.
  • This position requires a valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Class "C" Texas Driver's License within 30 days of becoming a Texas resident. Use of your own personal vehicle may at time be required and proof of Liability Insurance will be required.
APPLICANT INFORMATION:
  • If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
  • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.


KNOWLEDGE, SKILLS, AND ABILITIES:


  • Knowledge of Management and Administrative practices.
  • Knowledge of principles and practices of budget preparation and administration.
  • Knowledge of contract administration and negotiation techniques and procedures.
  • Knowledge of sales and marketing procedures, methods and techniques.
  • Knowledge of event booking procedures, practices and methods.
  • Knowledge of facility management procedures, methods and techniques.
  • Knowledge of customer service methods, techniques and practices.
  • Knowledge of Box Office operations.
  • Knowledge of principles and practices of supervision, training, and personnel management.
  • Skill in utilizing a personal computer and associated software programs.
  • Skill in making effective presentations to potential customers/clients.
  • Ability to establish and maintain effective working relationship with employees, clients, management and the general public.
  • Ability to manage multiple projects simultaneously.
  • Ability to respond to inquiries, complaints and requests for service in a fair, tactful and firm manner.
  • Ability to properly align and work with a team of accounting personnel.
  • Ability to establish and maintain effective working relationships with City staff and the general public.
  • Ability to communicate clearly and effectively, both verbally and in writing.
  • Ability to lead various departments in reaching end goals.



  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

  • Applicants selected for employment with the City of San Antonio must receive satisfactory results from pre-employment drug testing, references, background checks, and credential verification, as required by the position. Depending on the position, selected applicants may be required to comply with any state and federal requirements for the position and may be subject to interval criminal background checks in accordance with relevant regulations.

APPLICATIONS MAY BE FILED ONLINE AT:
http://www.sanantonio.gov/HR/CareerCenter.aspx

Human Resources Department
San Antonio, TX 78205
210-207-8705

hrcustomerservice@sanantonio.gov
Position #2019-01189
DOME FACILITIES MANAGER
RA


Dome Facilities Manager Supplemental Questionnaire


  • 1.
    What best describes your highest level of education?

    Some High School
    High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
    30+ completed semester hours (credits) from an accredited college or university
    60+ completed semester hours (credits) from an accredited college or university
    Associate's Degree from an accredited college or university
    90+ completed semester hours (credits) from an accredited college or university
    120+ completed semester hours (credits) from an accredited college or university
    Bachelor's Degree from an accredited college or university
    Master's Degree from an accredited college or university
    PhD, JD, or other Post Graduate Degree from an accredited college or university
    None of the above

  • 2.
    How many years of increasingly responsible experience do you have in management of a large multi-use sports, entertainment and/or convention facility?

    Less than 1 year
    1 year
    2 years
    3 years
    4 years
    5 years
    6 years
    7 years
    8 years
    9 years
    10 years
    11 years
    12 years
    13 years +
    I have no experience

  • 3.
    Are you a current regular full time CoSA employee?

    Yes
    No

  • 4.
    Are you a veteran or active member of the armed forces?

    Yes
    No

  • 5.
    Do you have a valid Driver's License?

    Yes
    No

  • 6.
    Do you have a CPR Certification?

    Yes
    No

  • 7.
    How many years of experience do you have preparing/monitoring budgets?

    Less than one year
    1 - 3 years
    3 - 5 years
    5 - 7 years
    7 - 9 years
    10 years +
    I have no experience

  • 8.
    How many years of experience do you have working with contract negotiations?

    Less than one year
    1 year
    1 - 3 years
    3 - 5 years
    5 - 7 years
    7 - 9 years
    10 years +
    I have no experience

  • 9.
    How many years of experience do you have managing building construction projects?

    Less than one year
    1 - 3 years
    3 - 5 years
    5 - 7 years
    7 - 9 years
    10 years +
    I have no experience

  • 10.
    How many years of experience do you have managing the implementation and operations of a Preventative Maintenance System (PMS) programs?

    Less than one year
    1 - 3 years
    3 - 5 years
    5 - 7 years
    7 - 9 years
    10 years +
    I have no experience

  • 11.
    Select any of the following event activities you have a least three (3) years of experience with:

    Event and Guest services
    Public Safety (Police, Fire, Security and Parking)
    Technology services
    Pre, during and post Janitorial
    Operations, setup & conversions
    Maintenance and repair services
    Rigging & Production activities
    Building Planning and readiness for events
    None of the above

  • 12.
    Select any of the following skilled trades in which you have experience with:

    Carpentry
    Electrical
    Plumbing
    HVAC, mechanical & electrical services
    None of the above

  • 13.
    I understand that this position will require working extended hours, weekends and holidays based on event activity and need.

    Yes
    No

  • 14.
    Describe your building event readiness planning. If you do not have experience, answer "n/a".





  • 15.
    Describe your experience in electrical and HVAC systems. If you do not have experience, answer "n/a".





  • 16.
    Describe your experience in building maintenance and Preventive Maintenance Systems (PMS) programs. If you do not have experience, answer "n/a".





  • 17.
    Describe your current staffing structure and service contracting plan. If you do not have experience, answer "n/a".





  • 18.
    Describe your public safety plan and any challenges you encountered. Walk me through your procedure and thought processes. If you do not have experience, answer "n/a".





  • 19.
    Describe the most challenging building malfunction you have encountered in a similar type facility. Why was it challenging? What process or steps did you take? What was the outcome? If you do not have experience, answer "n/a".





  • 20.
    I understand that this position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

    Yes
    No

  • Required Question