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Revenue & Tax Specialist IV (Limited Term) At City of Portland, OR

Location: Portland, Oregon

Job Description

The Position

The Bureau of Revenue and Financial Services is seeking a few Revenue & Tax Specialists IV to join their team.

This recruitment will remain open until 50 applications have been received or until the posted closing date, Monday, January 27, whichever comes first. Applications received after the 50 application limit has been reached will not be included in this recruitment process.

There are three Revenue and Tax Specialist IV positions. The positions consist of: (1) one limited term position on the Account Management Team set to expire 6/30/2020 with a possibility of renewal to 6/31/2021, (2) one temporary position on the Account Management Team set to expire 6/30/2021, and (3) one temporary position on the Special Enforcement Team.

Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources.

Account Management Team Description:
This position is responsible for collections, accounts receivable and cash management-related functions, such as gathering and collecting income tax information and payments, managing past due accounts and receivables to obtain payment and compliance, while working with taxpayers and responding to requests for general assistance. Additional duties include entering business and individual tax information into the appropriate computer system; making corrections and preparing billings and/or correspondence; verifying the accuracy of data functions; calling delinquent taxpayers to compel compliance with tax requirements, including obtaining payment of outstanding tax balances due; and assisting senior staff and auditors in review of state, federal, City of Portland and Multnomah County documents.

Special Enforcement Tax Description:
The purpose of this position is to independently identify businesses currently not known to the Revenue Division and take the initial steps to bring them into compliance.

The position is responsible for working directly with Federal Tax Information received directly from the IRS. This position is responsible for maintaining business accounts created by SET to bring the account to full compliance before accounts are turned over to the Account Management Team (AMT). This position also provides backup to the Account Management Team with phones, data entry, and providing customer service. During Tax Division peak work periods, this position will be asked to pitch in with other tax season duties.

This classification is represented by the District Council of Trade Unions (DCTU). To view this labor agreement, please go to https://www.portlandoregon.gov/bhr/27840 and click on the appropriate link.

Why join the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

To Qualify

The following minimum qualifications are required for this position. Applicants must specifically address and demonstrate how their education, training and/or experience, meets each of the following minimum qualifications. (Please see "Application Instructions" below.)
  • Knowledge and experience applying tax codes, policies, laws and accounting procedures.
  • Ability and experience explaining complex tax concepts and helping customers understand complex laws or rules and financial calculations.
  • Ability and experience providing excellent customer service.
  • Skill and experience analyzing tax returns or other financial documents.
  • Ability and experience collecting past due receivables.
Applicants must also possess:
  • Ability to successfully pass an in-depth background investigation.

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their cover letter and resume weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Some positions may require those placed on the eligible list to complete and sign a criminal background statement before being considered for employment.

Recruitment Timeline:
  • Posting: 01/13/20 - 01/27/20
  • Applications Reviewed: week of 01/27/20
  • Eligible List: week of 02/03/20
  • Selection Phase Begins: Tentatively the week of 02/17/20
  • Timeline is approximate and subject to change
Application Instructions

Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

  • Your cover letter should include details describing your education, training and/or experience, and where it was obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your resume should support the details described in the cover letter.
  • If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Applications for this position will be accepted, online, until 50 completed applications have been received, but will close no later than 11:59 PM, on January 27, 2020, whichever comes first. Do not attach materials not requested. Applications received after the 50 application limit has been reached will not be included in this recruitment process. E-mailed and/or faxed applications will not be accepted.

Additional Information

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

ADA Accommodations: If you identify as a person with a disability and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass

Contact Information
Teresa Dahrens, Senior Human Resources Analyst
Bureau of Human Resources
Teresa.Dahrens@portlandoregon.gov
(503) 823-4516

An Equal Opportunity / Affirmative Action Employer