The Conservation Programs Analyst performs a variety of difficult and responsible professional duties in support of the development and administration of Distributed Generation, Demand Side Management, Research Development & Demonstration, Rate Assistance, and Sustainable Development programs to meet Department of Water and Power business goals and regulatory requirements.
The ideal Conservation Programs Analyst will have strong critical thinking skills to assist in the analyzing and interpretation of data resulting from the research of conservation incentive programs. The ideal candidate will be a project manager that can initiate the development of new incentive programs, educate customers on program benefits and requirements, and implement these new programs. Work requires learning and applying technical conservation program knowledge and the application of well-developed interpersonal communication and customer relationship management skills.
This is a great opportunity, to learn more about our Water and Power department please click here: Water and Power Department.
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The major responsibilities of this position are listed below. For more detailed information, please review the job description.
- Conducts assigned research and analysis of legal requirements, trends, emerging and innovative technologies and initiatives in other agencies/utilities; evaluates customer data for assigned consumption types or characteristics, assists in developing and implementing program proposals.
- Administers smaller-scale water conservation, energy efficiency or distributed generation programs; documents site evaluations and installation of products and measures; tracks work progress by contractors; verifies work performed and completed and the accuracy of contractor invoices; approves invoices and processes rebates for payment.
- Collects data from various sources and analyzes costs and benefits of assigned water conservation, energy efficiency or distributed generation programs, taking into account variables such as weather changes and other conditions; reports findings, conclusions and recommendations.
- Reviews a variety of rebate applications; ensures completeness and appropriate documentation; verifies guidelines and eligibility requirements have been met; calculates rebate amounts; follows up with customers to resolve discrepancies and missing information; enters information into tracking software.
- Participates in tracking and monitoring program expenditures against budget; maintains records of vendor contracts and associated invoices.
- Plans, organizes, coordinates and conducts educational and hands-on workshops for community and other groups.
- Provides information, answers questions and researches customer account issues.
- May oversee the work of summer students and volunteers performing basic support duties.
- Regular attendance is an essential function of this classification.
The following list represents the core competencies needed for success in this position:
- Action & Results Focus - Initiating tasks and focusing on accomplishment.
- Attention to Detail - Focusing on the details of work content, work steps, and final work products.
- Customer Focus - Attending to the needs and expectation of customers.
- Project Management - Ensuring that projects are on-time, on budget, and achieve their objectives.
- Analyzing & Interpreting Data - Drawing meaning and conclusions from quantitative or qualitative data.
- Critical Thinking - Analytically and logically evaluating information, propositions, and claims.
- Graduation from an accredited four-year college or university with major coursework in earth or plant sciences, economics, business administration, marketing, engineering or another relevant field,AND at least one year of responsible experience in conservation programs, or in communications or public outreach;
- Experience in a public agency is preferred.
The selection process may consist of a training and experience evaluation, written test of skills, interview panel, department-level interviews and a work preference assessment.
Probationary work period is one year.
There is currently one vacancy in the General Manager's - Customer Relations Division of the Water & Power Department.
The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.