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Administrative Support Clerk At City of Ottawa

Location: Ottawa, Ontario

Job Description

Position: Administrative Support Clerk

Competition Number: 2018-EX-EN-52251642-01

Competition posting date: 2019.02.05

Competition closing date: 2019.02.20

Community & Social Services Department, Employment and Social Services
Up to 20 Full Time Temporary positions - 35 hours/week
Affiliation: CUPE 503 Inside/Outside
Salary: $51,880.92 to $60,702.46 annually (2019 rates of pay)

Locations:

100 Constellation Crescent, 2nd floor
370 Catharine Street
2339 Ogilvie Road
2020 Walkley Road

Category: Current Opportunities
Employment Group: Community and Social Services

  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.

Job Summary

Responsible for providing administrative support to Employment and Social Services programs and services,
including, but are not limited to: data entry, filing/records management, reception and liaison with clients;
providing customer services to clients; printing and releasing cheques and/or replacement documents to
clients; and contributing to the overall improvement of service delivery.

Education & Experience

Completion of Grade 12.

Minimum of two (2) years experience in a customer service, clerical or administrative, or social services
environment.

Language, Certificates & Licenses

The successful candidate will be required to complete a Criminal Record Check to the City of Ottawa’s
satisfaction.

Day 1 Ready bilingual - Immediate requirement for language proficiency:

French oral, reading, writing required

English oral, reading, writing required.

Candidates must meet language requirement for position upon hire.

The ability to communicate in other languages is an asset.

Knowledge

  • Office/clerical and reception procedures
- Services and programs offered in the Employment and Social Services locations as well as community

agencies
- Corporate computer software/applications including MS Office Suites (Excel, Word, PowerPoint,

Outlook, etc.)
- Corporate Cash Handling Policy
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.

Competencies & Skills

  • Access, search and maintain databases
- Communicate effectively with community representatives, clients and staff
- Maintain composure and good judgment under stressful and high-pressure situations

If this opportunity matches your interest and profile please apply online by using the "Apply"
button. If this is your first online application please refer to our resources on how to apply for jobs online.

We thank all candidates for their interest, however, only those selected to continue in the selection process
will be contacted.

The City of Ottawa is committed to providing quality services by establishing a qualified workforce that
reflects the diverse population it serves. The City encourages applications from all qualified individuals.

Accessible formats and communication supports are available upon request. Please contact the
HR Service Centre at 613-580-2424, extension 47411.