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Recreation Information Clerk (Regular Part-Time) At City of Oshawa

Location: Oshawa, Ontario

Job Description

JOB DESCRIPTION




City of Oshawa, located just a short 30-minute drive from Toronto, is a progressive city of 168,000 people and is the economic engine of the eastern Greater Toronto Area. Our strategic pursuit of sustainable growth, excellent community service delivery and co-operative partnerships have enhanced our quality of life advantage, while maintaining a strong commitment to fiscal restraint.

Job Title: Recreation Information Clerk (Regular Part-Time) Posting Number: 002080

Department: Community Services Department Branch: Recreation & Culture Services

Location: Civic Recreation Complex

Posting Start Date: 2019/01/02 Posting End Date: 2019/01/11 by 4:30pm

Employment Group: CUPE 251 Salary Grade: 03, $25.70 - $28.52 Standard Weekly Hours of Work: up to 24 Shift Work Required: Yes





Job Description


Reporting to the Program Supervisor; be responsible for performing front line customer service and clerical duties at any Recreation Facility. The City of Oshawa strives to provide an environment that cultivates and supports the following core values: Authenticity, Courage, and Trust (ACT).



Job Responsibilities

Duties include answering the telephone; responding to inquiries and complaints about any facet of Recreation and Culture Services; receiving and processing program registrations, membership applications, and facility bookings; receiving and processing revenues and performing various related cash control and reconciliation functions; providing administrative and clerical support; and performing other related duties as assigned.






Job Requirements


Demonstrated knowledge and skills of generally accepted administrative practices and procedures normally associated with an Office Administration College Certificate, plus one year of relevant customer service experience; or have the equivalent combination of education and relevant experience.



Ability to handle and reconcile cash transactions and work with figures.



Excellent customer service and communication skills to deal effectively and courteously with the public and staff and be able to respond to inquiries by telephone and in person in a timely fashion and in accordance with Corporate Customer Service standards.



Established computer skills and experience in related software applications ( Microsoft Word, Outlook and CLASS).



Current certification in Standard First Aid, CPR (Level C), and AED or be willing to obtain and maintain.



Ability to work independently, quickly and competently in an environment with frequent interruptions.



Possess personal qualities of maturity, tact, discretion and be willing to work in a team environment with a co-operative attitude.



Ability to respond on short notice and work shifts, including evenings, weekends and on holidays.


Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

City of Oshawa employees need to apply through the intranet (iConnect) in order to be considered as an internal candidate. All applicants are encouraged to provide a valid email address for communication purposes. Please ensure that you check your email regularly to receive any correspondence.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (OHRC). The City of Oshawa will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities and/or needs related to the OHRC. Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.


JOB REQUIREMENTS

Demonstrated knowledge and skills of generally accepted administrative practices and procedures normally associated with an Office Administration College Certificate, plus one year of relevant customer service experience; or have the equivalent combination of education and relevant experience.



Ability to handle and reconcile cash transactions and work with figures.



Excellent customer service and communication skills to deal effectively and courteously with the public and staff and be able to respond to inquiries by telephone and in person in a timely fashion and in accordance with Corporate Customer Service standards.



Established computer skills and experience in related software applications ( Microsoft Word, Outlook and CLASS).



Current certification in Standard First Aid, CPR (Level C), and AED or be willing to obtain and maintain.



Ability to work independently, quickly and competently in an environment with frequent interruptions.



Possess personal qualities of maturity, tact, discretion and be willing to work in a team environment with a co-operative attitude.



Ability to respond on short notice and work shifts, including evenings, weekends and on holidays.