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Tourism Business Coordinator At City of Mississauga

Location: Mississauga, Ontario

Job Description

Job Summary
Working for the City means you are part of something big, something special!! You will be part for a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga.
Do you enjoy working in the tourism industry?
Are you up to the challenge of competing globally for meetings and conferences?

Are you a dynamic results oriented person looking for a position that combines your sales and prospecting skills with the challenges of competing globally for business travel? Can you learn quickly and constantly adapt to changing conditions? If you have experience in lead generation, servicing and after-care, why not join our team?
The City of Mississauga Tourism Unit has an opportunity to further develop your career in the field of tourism and drive new business to grow our visitor economy.

Reporting to the Manager of Tourism, and as a key member of the Discover Mississauga team, you will provide professional expertise into the conference and business events sector.
Duties and Responsibilities
  • Lead or assist in the management and delivery of attracting new business travel opportunities and awareness of Mississauga’s tourism businesses including conference facilities and accommodation providers.
  • Develop annual workplan for Meetings and Conference Sector of Tourism Industry
  • Participate in tourism department planning during annual budget/business planning cycle
  • Research alternative/emerging best practices, processes, tools and techniques, and make recommendations as it relates to meeting and conference sector
  • Provide consultation and advice to management and staff as required
  • Plan/execute sales and promotional client outreach, tradeshows, familiarization tours and site inspections
  • Assist with developing programs that will support new business events to the City
  • Create and foster strong working relationships with team members, internal and external stakeholders
  • Represent and act at local, regional, national, international industry organizations deemed appropriate for business development opportunities
  • Develop, solicit, and acquire business events to achieve annual definite room night goals in new market segments
  • Manage budget associated with specific area/event responsibilities
  • Attend and/or participate in client meetings, training programs and other required meetings
  • Must be able to travel independantl within the City and may require some air travel
  • Flexible evening and weekedn shifts may be required
  • Other duties as assigned

Skills and Qualifications
  • Graduate of a post-secondary institution or related certification in Business Administration, Marketing, Event Planning, Tourism or related field is required
  • Minimum of two years of experience in tourism and hospitality sector is essential
  • Experience in professional sales or business development is an asset
  • Demonstrated leadership capabilities along with excellent organizational and problem-solving skills
  • Excellent computer and technology skills including Customer Relationship Management (CRM) & Microsoft Office Suite
  • Self -motivated with strong oral, written and public presentation skills
  • Excellent time management skills
  • Demonstrated ability to work successfully with a broad range of stakeholders
  • Ability to travel to various business locations as required

#LI-CMS
Hourly Rate/Salary: $ 69,629.00 - $ 92,842.00
Hours of Work: 35
Work Location: 201 City Centre Drive
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , Sport & Community Development
Non-Union/Union: Non Union

A Criminal Record Search will be required of the successful candidate, their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted.

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.