Under the leadership of the Manager, Community Relations, you will be part of a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to ensure that the community is part of defining how Mississauga grows aligned with Council’s strategic priorities and community aspirations. Collectively, all of our staff plays an important role in influencing the City’s cultural vibrancy, economic prosperity, social well-being, environmental resiliency, built form, and overall financial sustainability. You will be responsible for the planning, designing and executing community engagement strategies for long term planning and strategic projects; and implementing the City’s Community Engagement Strategy.
Duties and Responsibilities
- Develop resources to support staff in community engagement, monitoring of community engagement programs, initiate training and awareness activities for clients to guide standards, practices for public engagement staff, project managers and external public engagement consultants
- Advise project teams, project managers, senior management and Councillors on public engagement approaches and practices that will be acceptable to stakeholders and City Council
- Collaborate with and coach team members and clients through the City’s community engagement program to coordinate and assist with the launch of community engagement for projects
- Plan, design and deliver public events (meetings, workshops, open houses, charrettes etc.) to encourage public participation and create an informed public
- Track expenditures for the public consultation portion of budgets for projects and processes
- Carry out speaking engagements in a variety of locations and venues to promote the City’s Community Engagement Strategy, projects and public education
- Write, edit, publish and maintain online content on the City’s digital engagement platform to ensure content is appropriate for the community engagement program, user focused and consistent with corporate standards for accessibility, content management, and style guides
- Prepare and document concise and accurate accounts of stakeholder comments
- Create and adhere to work back schedules, coordinate stakeholder meetings, create accurate agendas and notes for key meetings
- Provide support as required for existing programs, campaigns and digital channels including social media, websites, emails, and blogs
- Support the design, delivery and management of digital programs related to community engagement, communications and marketing, and urban planning, and civic education
- Participate on departmental work teams and projects as required to implement online community engagement or other online projects
- Investigate new and innovative approaches to community engagement tools and processes
Skills and Qualifications
- University degree or diploma in urban or regional planning, communications, public administration or policy, community development or related degree or relevant combination of experience and degree;
- One to five years’ experience in planning, designing and executing community engagement; and producing reports, discussion papers, benchmarking and trend analysis
- Knowledge of the theory and practice of public consultation and consensus building techniques and practices
- Excellent customer service, report writing and presentation skills required;
- Demonstrated organizational and project management skills;
- Ability to work effectively independently and on teams;
- Comfort working in a fast-paced environment requiring collaboration, commitment and creativity along with ease in working with consultants, staff, senior levels of leadership, the community and elected officials;
- Must be results oriented with an ability to maintain accuracy and able to accomplish multiple tasks and meet deadlines;
- Experience coordinating logistics for special engagement events and forums;
- Portfolio of work that demonstrates your passion, creativity and ability to assist in the plan, design and execution successful community engagement events
- Strong ability to organize and condense complex topics into simplified language
- Demonstrated competency working with Microsoft Office suite of products including Word, Excel, PowerPoint and Outlook; Adobe Suite: SharePoint.
- Membership or eligibility for membership with the Ontario Professional Planners Institute and/or Canadian Institute of Planners is considered an asset
- International Association of Public Participation (IAP2) certificate(s) program in Public Participation is considered an asset
- Training and certification in facilitation required
Hourly Rate/Salary: $ 37.60 - $ 50.13
Hours of Work: 35
Work Location: Civic Centre
Department/Division/Section: P&B/Planning & Building Dept , P&B/City Planning Strategies , Community Relations
Non-Union/Union: Non Union
A Criminal Record Search will be required of the successful candidate, their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
We thank all who apply, however, only those candidates selected for an interview will be contacted.
All personal information is collected under the authority of the Municipal Act.
We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.