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Support Clerk - Building At City of London

Location: London, Ontario

Job Description

Reports to the Coordinator, Development & Compliance Services. Maintains the Building Division files and plan records for the Division. Provides backup assistance for customer service representatives of the Building Division.

Work Performed
Maintains filing system for active permit plans including tracking of drawings temporarily taken from files, prepares signed-off drawings for transfer to long term storage, and reproduces file copies as required.

Enters and maintains data on the building bases (e.g. Amanda, C-4 and Access) on a daily basis including updating status on completed inspections, issued orders and complaints runs and checks weekly reports to ensure accurate information is available on an up-to-date basis.
Performs a variety of clerical duties such as filing, checking, sorting, distributing, indexing and record reproduction using a variety of media (e.g. Hard-copy, microfilm, electronic document imaging and computerized permit control) to ensure the ability to promptly retrieve stored documents.
Runs bring-forward report, (e.g. inspection calls), contracts clients and follows up on inspection calls, to complete and update file documentation or close files, contacts clients when required inspections not requested, as necessary.
Contacts and takes calls from engineers, architects, contractors to request outstanding documentation needed to sign off permits.
Summarizes inspector monthly activities from daily records (i.e. Inspectors “received and completed”, orders issued, complaints, etc.).
Provides front counter / telephone customer service backup assistance and relays to Section or persons concerned, as required.
Using word processor types, records, prints and mails permits, reports and routine correspondence, etc. as required.
Operates standard office equipment including personal computer with a variety of software packages.
Keeps adequate toner and paper supplies available for fax, printer, microfilm and photocopier, as required.
Performs related duties as assigned.

Qualifications
Ontario Secondary School Diploma.

Experience
One to two years related experience.

Specialized Training and Licenses
Skills and abilities in the following areas are necessary:
Typing speed required is 50 w.p.m.
Demonstrated proficiency in wordprocessing, spreadsheets and various software.

Compensation Range
$32,926 to $47,465 (Level 5)

Other Information
This is a permanent position being filled on a temporary basis for up to 2 years.
Current hours of Work: Monday to Friday from 8:30 a.m. to 4:30 p.m.
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

Important Instructions
NOTE: Applicants may be required to complete a job related test.

PLEASE UPLOAD YOUR TRANSCRIPTS WITH YOUR APPLICATION (Under the Documents Section).

Please note successful candidates will be asked to provide a Criminal Record Check (CRC), dated within the last six months. This documentation would not be required until further in the recruitment process (following the interview stage if selected).