About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s leading cancer centers that develops and institutes standards of care for cancer treatment.
City of Hope is embarking on a bold digital/ clinical innovation agenda aimed at transforming our delivery of health care and leveraging new/emerging technologies and channels. This is a great opportunity for anyone excited to be on the ground floor of clinical delivery innovation aimed at driving business growth and also changing the face of cancer care in this country.
Develops strategy and development of specific digital initiatives that support COH’s advancements and digital products including Telehealth, virtual second opinions and virtual reality.
Serve as digital thought partner for enterprise stakeholders in evaluating and distilling opportunities for digital innovative clinical delivery technologies and services engagement within large enterprise initiatives.
Drives research that supports defining and developing the digital innovative clinical delivery technologies and services.
Help drive go-to-market strategy for digital innovative clinical delivery technologies and services to optimally support and significantly enhance product adoption.
Stays abreast of industry trends among both consumers and healthcare stakeholders.
Demonstrates a “think customer” mentality by conducting customer insights and market research to assess market needs, prioritization and user experience.
Develop sound business cases for return on investment, and gains agreement for investment development.
Ensure revenue is maximized by working with business stakeholders and internal partners to understand business and functional requirements.
Establish initiative KPI drivers, evaluate and identify improvement opportunities, and quantify financial impact to the business.
Coordinate with both internal and external vendors to ensure timely and flawless user acceptance testing and implementation.
Drives both operational and go to market planning, ensuring a successful and seamless launch.
Tracks results and monitors operational issues.
Drives the ongoing performance of the digital innovative clinical delivery technologies and services including subsequent enhancements and optimization.
Key Responsibilities include:
Develops digital innovative clinical delivery technologies and services strategy
Delivers on digital strategy through program and portfolio management
Partners and works collaboratively across the enterprise, leads cross functional-teams, excellent written and communication skills, and the ability to drive collaborative discussions and influence decisions with all key stakeholders.
Successful candidates will have experience in all aspects of product strategy related to digital innovation including Telehealth.
Establishes initiative KPI drivers, evaluates and identifies new digital opportunities to drive business outcomes, and quantifies financial impact to the business.