About the City of Hamilton
Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
JOB ID #: 16258
Traffic Operations Coordinator
Transportation Operations & Maintenance
77 James Street
NUMBER OF VACANCIES: 1
UNION/NON-UNION: CUPE Local 1041 Supv
HOURS Of WORK: 35.00 per week
Job Description ID #: 2840
SUMMARY OF DUTIES
Reporting to the Senior Project Manager of Business Services the Traffic Operations Co-ordinator is an integral part of the Transportation Operations & Maintenance team. This highly motivated individual provides leadership to a work group engaged in the delivery of internal services to the Division, the public, internal clients and external customers. The successful applicant:
Is accountable for achieving departmental goals and objectives through the effective and efficient use of financial and staff resources; uses a "best practices" approach to develop and deliver quality services in a timely and cost effective manner; recommends and implements strategies to improve effectiveness and efficiency; instils a customer service focus in all activities within scope of responsibilities.
Recommends policy and improvement strategies in the delivery of services to meet mandated goals and objectives and evaluates financial, administrative and staff performance against internal and external benchmarks.
Sets above average standards and leads by example. Functions as a coach to subordinate staff.
Possesses a demonstrated record of leadership and guidance, customer focus, innovation/creativity, team advocacy, staff delegation, empowerment and staff development and is results oriented.
Possesses a high level of personal integrity and is an excellent communicator.
Assumes responsibility for administrative functions within the Business Services Section, including day-to-day management of programs and employees engaged in Sectional MMS and Hansen operations, including data input and analysis, Inventory Management, Materials Specifications, materials procurement, stocking and disbursement, and customer and clerical services. These administrative programs are vital to support the Transporation Operations & Maintenance in providing cost effective field services to the City of Hamilton.
Ensures administrative services are provided to Transporation Operations & Maintenance, in accordance with City and provincial guidelines, in the most effective and efficient method possible and in a manner consistent with the City of Hamilton's Mission and Vision.
Co-ordinates the administrative functions within the group to ensure safety, service quality, cost effective and timely delivery of services.
Co-ordinates and project manages various Traffic programs and projects such as the Municipal House Numbering program, the Traffic Graffiti abatement program.
Co-ordinates and manages the Customer Service functions of Transportation Operations and Mainenance.
Co-ordinates and manages the MMS and Hansen systems and function for Transporation Operations & Maintenance including providing reports, financial analysis.,
Co-ordinates and manages the Transporation Operations & Maintenance Inventory Management System and functions, including PeopleSoft co-ordination, co-ordination of materials specification, purchasing, tendering, procurement, stocking and disbursement.
Co-ordinates and manages sectional Clerical and Administrative staff and functions of Transportation Operations & Maintenance..
Ensures that employees are provided with and use the appropriate equipment, material and/or procedures required to perform the assigned duties. Ensures that all employees perform work in accordance with applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures. Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies and procedures.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Performs other duties as assigned which are directly related to the responsibilities of the position.
1. Proven experience and knowledge in business operations, inventory management, and manufacturing theories practices and trends, normally acquired by obtaining a College Diploma in Business Administration, Business Accounting or a relevant discipline with related supervisory experience or a combination of equivalent education and relevant work experience.
2. Proven experience and knowledge in inventory management, inventory processes and controls, technical specification preparation, and purchasing preferably in a municipal environment.
3. Proven experience and knowledge in the use and operation of Hansen or equivalent maintenance management Software.
4. Proven experience and knowledge in providing quality customer service.
5. Proven experience and knowledge in project management.
6. Superior knowledge of the Occupational Health and Safety Act and Regulations.
7. Formal management/supervisory training or experience.
8. Knowledge and understanding of the use of the "business case" in making management decisions.
9. Effective leadership, facilitation, communication, interpersonal and organizational skills.
10. Demonstrated ability to effectively manage staff in a results oriented environment and in a predominantly unionized environment.
11. Ability to deal effectively with management, peers, staff, suppliers, internal and external clients, and the general public.
12. Thorough knowledge and understanding of corporate policies affecting the department/section.
13. Thorough knowledge of computer software applications.
14. Valid Ontario Class "G" drivers' licence.
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.
The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.
It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants
The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.