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Towing Officer At City of Hamilton

Location: Hamilton, Ontario

Job Description

Reporting to the Parking Enforcement & School Safety Supervisor, working within a mobile computing environment, enforces 12 and 4 hour parking by-laws on City roads. Enforces unauthorized parking on Municipal and Private Properties. Expedites the towing and impounding of abandoned vehicles. Liaises with Police, private towing companies, the general public and other departments and agencies. Investigates and prepares verbal and written reports.

QUALIFICATIONS & REQUIREMENTS:

Previous work experience issuing tickets in the field. Preference will be given to candidates with ticket issuance related to parking / municipal law infractions. Preference will be given to candidates with post-secondary diploma or higher in a directly related field of study (ie. Police Foundations, Criminology, Protection Security and Investigation, etc.) in conjunction with the requirements listed below.

Previous law enforcement experience including interpreting by-laws, determining violations, enforcing appropriate by-laws and maintaining accurate records and logs. Preference will be given to those with law enforcement experience related to parking control / infractions.

Previous experience investigating and assessing complaints.

Highly developed customer service and interpersonal skills and proven ability to deal with people in difficult situations.

Excellent communication skills to deal effectively with all levels of staff, elected officials and the public.Demonstrated experience in a computerized environment.

Working knowledge of Microsoft Office (Word, Outlook, Access, Explorer and Excel.)

Working knowledge of Hansen and G.I.S. would be an asset.

Notes:

Must possess and maintain a valid Ontario Class "G" Driver's Licence in the Province of Ontario and a point-free driving record and/or record satisfactory to the City of Hamilton.

As a condition of employment, the successful applicant(s) will be required to obtain a Criminal Reference Check, at their expense, prior to beginning work in this position.


This Competition may include an interview and/assessment as part of the selection process.

Job Descriptions are available on My HR Info - You may access them by logging onto My HR Info – Main Menu – Self Service – Job Opportunities – City Job Descriptions . Job descriptions are available in PDF format and are organized by department and alphabetically by title.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.

The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.

It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants

The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.