This position reports to the Director of the Housing Services Division. Guided by Hamilton’s 10-year Housing and Homelessness Action Plan will manage the City of Hamilton social housing portfolio, the coordinated social housing waitlist and other related programs to ensure that they are effectively administered and delivered within the standards, allocations, and mandates of all pertinent legislation, policies and procedures. The incumbent will ensure the municipality meets its legislated obligations in the capacity of Service Manager for social housing as set out in the Housing Services Act and related regulations. This position has a shared responsibility for the planning, development and evaluation of social housing, affordable housing, homelessness and other related housing service system programs.
QUALIFICATIONS & REQUIREMENTS:
Must be able to demonstrate a level of expertise related to the duties described, normally acquired through a Baccalaureate degree in Health or Social Sciences or a combination of education and relevant work-related experience.
Demonstrated experience in progressively responsible positions in the housing or social services field. Possesses a demonstrated record of strong leadership and guidance, person centred focus, team advocacy and the ability to effectively manage a multi-disciplinary workforce with the ability to motivate and develop a team of staff.
Sound knowledge of social housing and affordable housing programs, relevant legislation, contractual obligations and applicable policies and procedures. Thorough knowledge and understanding of statutes, regulations, codes and by-laws affecting social housing and other housing related areas.
Highly developed interpersonal skills with the ability to interact and communicate effectively at all organizational levels.
Well-developed planning and organizational skills, with developed innovative and solution oriented problem solving skills.
Demonstrated ability to work effectively with colleagues, direct service staff in identifying and meeting the needs of the Division.
Demonstrated financial skills in developing, implementing and monitoring budgets both internal to the Division and with third party agencies and housing providers including a knowledge of financing specific to housing development.
Excellent verbal and written communication skills, possessing highly developed negotiation and conflict resolution skills.
Demonstrated skills in analysis, planning, monitoring and evaluation, and an understanding of quality assurance practices. Promotes the utilization of evidence based service delivery models.
Computer proficiency in Microsoft Office Suite of products including Outlook, Word, Excel and Power Point.
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.
The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.
It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants
The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.