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Program Manager/Commander At City of Hamilton

Location: Hamilton, Ontario

Job Description

Reporting to the Paramedic Deputy Chiefs, the Program Manager/Commander is responsible for the direct supervision of Paramedic Supervisors and support staff and the indirect supervision of paramedics; managing investigations and ensuring regulatory compliance; management and delivery of ambulance operations and support services including all related aspects of the staff, assets, health and safety, deployment, logistics and support, and emergency planning; and executing and managing all assigned projects.

QUALIFICATIONS & REQUIREMENTS:

A related University degree or equivalent combination of education and relevant work experience as a Health Care Provider with progressively responsible management experience preferably in Emergency Health Services.

Previous successful experience supervising and managing operational units, ideally Paramedic Services and in a unionized environment.

Working knowledge of all applicable Acts, Regulations and Standards regarding Emergency Health Services in Ontario.

Demonstrated knowledge of the Health and Safety Act and applicable regulations as it relates to the position.

Working knowledge of Emergency Health Services, emergency communications and the provision of emergency health care in a unionized environment.

Proven competence in time management, interpersonal skills, excellent written and verbal communication skills including negotiations, developing and maintaining positive internal and external relationships, analytical skills, conflict resolution, deployment process and emergency communication systems.

Demonstrated ability to exercise superior judgement, tact and discretion in dealing with sensitive and complex, time-sensitive situations in a constantly changing environment.

Will have and maintain Advanced EMCA status and all the applicable MOHLTC requirements and conducting the skills required by Hamilton Paramedic Service for the primary care paramedic level. Will be able to be certified by the MOHLTC appointed Base Hospital program within 90 days of being hired.

Must possess a valid Class "F" Driver’s License.

NOTES:

As a condition of employment, the successful applicant(s) will be required to obtain/provide:

Police Vulnerable Sector Check
You must have no criminal convictions for which a pardon has not been granted at time of application. Your Police Vulnerable Sector Check must be satisfactory to the City of Hamilton. You are required to obtain a Police Vulnerable Sector Check at your own expense at the police service that services the Municipality in which you permanently reside. Please complete ASAP, as it can take several weeks to complete. Please note your original Police Vulnerable Sector Check will be kept on file as per the Ministry of Health & Long Term Care guidelines.

Driver's Abstract Check
A Hamilton Paramedic Service representative will be completing a Driver's Abstract Check. You must have a valid "F" class licence. Your driver's abstract must be satisfactory to the City of Hamilton.

Immunization Status & Free from Communicable Disease - MOHLTC Standards
You are required to provide proof that you are currently immunized or are immune to the following: (a) tetanus (b) poliomyelitis (c) diphtheria (d) chicken pox (e) measles (f) mumps (g) rubella (h) hepatitis B.
We require signed medical proof by your physician on your immunity status to the above listed (history of exposure, immunization and/or lab work) of proof of immunity.

Center for Paramedic Education & Research (CPER) Certification
You must successfully complete and become certified in the skills and knowledge as set out by the employer and the Hamilton Health Sciences (HHS) Centre for Paramedic Education & Research as a Primary Care Paramedic (PCP)

Ministry of Health & Long Term Care (MOHLTC)
You must meet all the requirements of the Ontario Ambulance Act, regulations & associated standards that pertain to the issuance of a provincial identification card;
You must meet all the requirements of the Ontario Ambulance Act, regulations & associated standards that pertain to the qualifications of a Primary Care Paramedic; You must provide copies of your A-EMCA, College Diploma in Paramedic Studies as well as the documentation outlined in the Ontario Ambulance Act, regulations & standards pertaining to a Primary Care Paramedic.


Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.

The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.

It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants

The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.