Reporting to the Supervisor, Facilities & Technical Services, this position will be an integral part of a specialized technical team that delivers efficient and effective facilities management support services including operations and maintenance, leasing, quality assurance, database administration, document management, contract administration and customer service. This is a performance based position that requires meeting job specific service level standards and key performance targets.
QUALIFICATIONS & REQUIREMENTS:
Previous building maintenance experience related to heating, plumbing, electrical, computer systems, building automated systems, landscaping, contracting services and other maintenance services normally acquired through a combination of education and relevant work experience in the facility management industry.
Proven knowledge of computer maintenance management systems (CMMS) is required at an administrator level. Experience with ARCHIBUS is preferred. Experience in developing reports using Crystal Reports and SQL is considered an asset. Experience with using PeopleSoft is an asset. Must have a general aptitude for leveraging the use of technology.
Ability to excel in a performance managed group driven by requirements for meeting key performance targets including working within set service level standards. Excellent organizational and prioritization skills necessary.
Excellent team working and collaborative skills including demonstrated history of exceling in fast paced multi-tasking environment. Proven history of excellent interpersonal skills including tact and diplomacy
Knowledge/experience in the areas of License or Lease agreement administration, Service Level Agreements, cost recovery formulas/analysis and general budgeting principles are preferred.
Willingness to successfully pursue a Facility Management designation and other specialized facilities technology training
Excellent financial skills required to administer terms of service contracts.
Selection Process: This competition will include an interview and assessment(s) as part of the selection process.
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.
The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.
It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants
The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.