Reporting to the Supervisor, Animal Services. Responsible for providing general customer service respecting animal licensing and animal sheltering. Works directly with customers by way of the front counter and escorting individuals through the animal shelter. Inputs data to maintain records, balances daily receipts and reconciles to legends, answers phone calls respecting services calls, cleans cages and provides general animal care activities to meet Provincial Standards of Care. Must be able to work weekends.
QUALIFICATIONS & REQUIREMENTS:
Previous administrative experience in a customer service capacity related to duties listed above normally acquired through a combination of education and work experience.
Demonstrated ability to identify breeds of animals and previous work experience assessing dogs’ behavior. Experience related to caring for animals which are in custody normally acquired by a combination of education and work experience.
Demonstrated experience in a computerized environment. Must have excellent computer skills with intermediate knowledge of Microsoft Office XP (Word & Outlook). Ability to input, retrieve and manipulate data at an intermediate level as well as ability to maintain databases. Knowledge of Hansen and Legend software would be considered an asset.
Previous cash handling experience, and demonstrated experience to work with minimal supervision.
Effective communication skills and the ability to relate to seniors, the public, staff and government agencies.
Ability to lift 50lbs Must not be or have allergic reactions to animals.
NOTE: Must be able to work weekends.
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.
The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.
It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants
The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.