Under the supervision of the Head of Lifelong Learning & Literacy, work is performed with the guidance of managerial staff. The individual has contact with other Library institutions and staff at all levels, and uses the necessary resources to meet and achieve goals and/or objectives. Work is assigned through specific projects and customer/clientele request. The employee is responsible for prioritizing work tasks, and for identifying and utilizing the appropriate resources to resolve a problem or situation and/or research and analyze specific requests. Work performance is reviewed through observation, completion of projects, status reports, conferences and meetings. Guidance is provided through the City Code, departmental policies, City operating practices and procedures, and other resources as applicable to specific projects assigned. Work is evaluated at least annually, with respect to customer service, problem-solving ability and performance in accordance with this classification standard.
The employee has regular and frequent contact with the general public.
TYPE OF ELIGIBILITY LIST
LIFE OF ELIGIBILITY LIST
Structured Oral Interview
To apply for this position, please apply online at www.cityofevanston.org on or before the closing date.
Chosen candidates will be required to provide proof of licenses, certifications, and education required for this position. Candidates will also be subject to qualifying pre-employment processes, including medical examination, drug/alcohol screen, employment verification, and criminal background check.
The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person’s race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity. The City of Evanston is also committed to accessibility for persons with disabilities. Any person needing mobility or communications access assistance should contact Human Resources at 847-448-8204 (voice) or 847-448-8052 (TTY).