The Permit Technician job series is utilized by the City's Community Development Department. Permit Technicians provide outstanding customer service for the Building and Planning Division. They also assist the Public Works Department, as needed. The Permit Technicians perform the majority of their work at the City's Permit Counter, a fast paced work environment located at the front door of City Hall. Permit Technicians represent the City of El Cerrito to all visiting members of the public, as well as contractors, architects and engineers, serving as one of the primary points of contact for the City.
This position is represented by the Service Employees International Union (SEIU) Local 1021 and will receive the following negotiated increase:
3.5% effective in July 2019
ESSENTIAL FUNCTIONS (DUTIES)
Essential responsibilities and duties may include, but are not limited to, the following:
- Greet customers in person and over the phone; schedule appointments; provide information; redirect callers, as needed. Receive and process various permit applications at the counter and by mail, telephone, facsimile and electronic transmission modes
- Review submitted plans for completeness and inclusion of required attachments, such as site plans, floor plans, elevations, structural and energy calculations, soils reports and the like; calculate permit fees and issue applicable permits over the counter and at the conclusion of the plan review process, utilizing the City's computerized permit system; issue building, planning, encroachment, grading permits, and other permits as necessary.
- Enter on manual and/or electronic formats plans received for plan review and permit issuance; check plans and issue over the counter permits for minor residential and commercial projects, street projects, and similar projects of limited scope after verification of Municipal Code conformance.
- Perform counter reviews of non-structural, residential construction, improvement, and repair plans for compliance with applicable codes, laws, rules, and regulations.
The City is looking for an individual who can demonstrate clearly that he/she has the following
background and competencies:
Experience and Education:
- One to three years of experience providing building design or engineering services in the private sector, or one to three years of related experience working in a Planning, Building, or Engineering department of a government agency.
- Completion of a high school diploma. And completion of two to three related classes in either Building Code, Electrical Code, Plumbing Code, Mechanical Code, engineering or planning related course work.
Knowledge, Skills and Abilities:
- Possession of a valid California Driver's License and satisfactory driving record.
- Possession and maintenance of a Permit Technician Certificate from the International Code Council (ICC) within six months of hire.
- Knowledge of techniques for dealing with a variety of individuals from various socio-economic, cultural and ethnic backgrounds, in person and over the telephone;
- Knowledge of basic principles of arithmetic and geometry; basic computer and word processing skills; basic techniques for researching codes;
- Knowledge of techniques used to calculate appropriate fees for permit applications. This will include the knowledge of how to determine building and lot sizes and how to use a Laserfiche system;
- Ability to use conflict resolution skills to resolve complex and sensitive problems that arise with the public;
- Ability to use a computerized permit tracking system;
- Ability of maintain cash receipt records and reconcile data for the Finance Department;
- Ability to follow direction and procedures for issuing various permits; analyze information to determine if the information is accurate and complete for issuing a permit;
- Ability to communicate technical information to both professional and non-professional applicants.