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Accountant I - Utility Billing & Special Assessments At City of Eagan

Location: Eagan, Minnesota

Job Description

CITY OF EAGAN
Accountant I – Utility Billing & Special Assessments
Full-Time, Non-Exempt
Pay: $30.697 - $38.887 per hour, DOQ
The City of Eagan is hiring an Accountant I!
The Accountant I – Utility Billing & Special Assessments position is responsible for the City’s Utility Billing and Special Assessment operations with respect to water, sewer, storm drainage, and streetlight billing & collections. This position oversees the daily Utility Billing functions and works directly with the Utility Billing Specialist to accomplish these functions. This position assists with the Special Assessments function. It performs primary accounting functions for Utility Billing and secondary accounting functions for Special Assessments.

ESSENTIAL POSITION FUNCTIONS:
Utility Billing Function: Lead and manage daily Utility Billing operations
  • Initiate customer the billing process to ensure proper billing and mailing to residential and commercial properties; analyze customer accounts for accuracy
  • Monitor and manage the receipt and of utility payments (including online payments, ACH, credit card payments, cash & checks); oversee collection and posting of payments to established individual accounts
  • Maintain accurate records of all billing and receipting activities using records retention best practices
  • Maintain utility billing and customer billing systems, and manage customer account maintenance including opening & closing of customer accounts, updating existing accounts, and generating final bills,. and certification of delinquent utility billing accounts
  • Fields and manages customer inquiries and mitigates complaints regarding utility billing
  • Coordinate with public utility maintenance personnel regarding related utility operations such as meter reading, activating and disconnecting water service and meter repair
  • Research, analyze, and generate utility billing reports for financial analysis and statistical purposes
  • Develop, prepare and assist in effective written communications to customers and residents
  • Analyze and review utility billing processes for efficiency
  • Reconcile credit card payments to the utility billing system
  • Code payments, invoices, Joint Powers Agreement (JPA) checks, hydrant deposits, and utility billing payments
  • Monitor and manage JPA utility agreements with Apple Valley, Burnsville and Inver Grove Heights; Oversee collection and posting of JPA payment, and generate quarterly water usages report
  • Coordinate temporary hydrant meter applications, records, invoicing and refunds with other departments.
  • Prepare utility billing year end accruals and related audit paperwork for annual audit
  • Coordinate special mailing request from other departments
  • Provide training on CIS Infinity functions and utility payment systems for co-workers
  • Perform special accounting projects as directed
Special Assessments and Accounting Functions:
  • Assist with the recording and coding of prepayment and payoff of assessments paid to the City
  • Provide service to customers with inquiries and issues regarding special assessments
  • Assist with the management of the Special Assessments system maintenance and receipting
  • Ensure updates entered into the PDS system are correctly reflected in CIS
OTHER POSITION FUNCTIONS:
  • Attend, analyze and participate in LOGIS Utility Billing initiatives
  • Perform other accounting functions as assigned
  • Perform other related duties as assigned

MINIMUM QUALIFICATIONS:
  • Bachelor’s Degree in accounting, finance, or closely related field
  • 1 year of experience using Excel spreadsheets and Microsoft Word
  • 1 year of experience using databases including proficiency in exporting, importing, and manipulating data to produce accurate and timely statistical reports
DESIRED QUALIFICATIONS:
  • Two years of experience in an accounting related position
  • Experience with billing of public utilities or related billing experience
  • CPA license
  • Governmental or other fund accounting experience
  • Experience with Access or other database applications
WORK EXPECTATIONS:
  • Ability to effectively communicate with customers to achieve favorable outcomes
  • Ability to comprehend and apply the principles of the accounts payable and accounts receivable process
  • Ability to manage a varied workload requiring accuracy and speed during peak times
  • Ability to communicate clearly, both orally and in writing
  • Ability to analyze data and draw conclusions as to appropriate action to be taken
HOURS OF WORK: This position is Monday through Friday, 8:00am – 4:30pm and may require occasional evening or weekend hours.

EOE


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