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Dispatcher At Calea Ltd.

Location: Mississauga, Ontario

Job Description

The Dispatcher is responsible for communicating and coordinating shipping and route planning for all orders. The Dispatcher is responsible for marrying 3 areas of our business; medical equipment, medical supplies and prescription medication to ensure safe, cost effective and on time delivery.

The Dispatcher encompasses responsibilities of a shipping coordinator, route planner and warehouse shipper and will work a 37.5 hour work week, on rotating shifts, with evenings and weekends required.

Warehouse Shipper Responsibilities:

  • Ensure all orders are accurately labelled and piece count verified
  • Physically move temperature controlled items from cold storage to drivers/courier loading area
  • Physically hand over all packages to drivers and ensure that route / packages are accurate
  • Assist with general warehouse duties including ice pack management, , receiving returns / unsuccessful, etc.
  • Manage Self Pick-up orders and processing of payment, as required

Shipping Coordinator Responsibilities:

  • Ensure that all orders are scanned prior to being shipped
  • Responsible for continuously monitoring the shipping application, warning screens, email communications, traffic alerts, etc.
  • Ensure medical equipment, medical supplies and prescription medication are combined with 1 stop delivery, when possible

Route Planner Responsibilities:

  • Ability to build routes with density and use shipping program to ensure required delivery times are met
  • Ensuring all deliveries are scanned, routed, labelled and checked accurately prior to being shipped
  • Assign routes and print labels for deliveries being prepared for shipping
  • Generate all shipping documentation
  • Prioritize Rush shipments

Dispatcher Requirements:

  • Energetic & Strong team player
  • Able to work in a fast pace environment & multi-tasks
  • Self Starter with ability to work under minimal supervision
  • Proven Solving Skills
  • Proficient knowledge of the GTA and surrounding area
  • Role is physically demanding
  • Strong communication skills – Oral & Written (dealing with internal & external partners)
  • Computer literate (Office 365, Web Base Applications, In house software)
  • Ability to work in broad temperature range (handing out route at this time of year, walk in cooler)
  • Flexible and able to work various shifts to meet the requirements of our evolving business (occasional weekends)
  • Must be clear of any convictions regardless of content or quantity; a clean criminal background check is required as part of the offer.