Assistant Manager - Ste Catherine At Armani Exchange

An Assistant Manager assists the Store Manager in driving the business with an emphasis on running the sales floor.

Description of Responsibilities:

Responsible for all aspects of store management, including Strong Service Environment, Driving Sales, Visual Presentation, Talent Management, Asset Protection and Operations, with an emphasis on running the Sales Floor.

Overview of Critical Duties:

Drive for Results | Ensures that the highest level of customer service is provided in the store. Communicates and successfully promotes programs aimed at increasing business. Sets an example with constant customer interaction on the selling floor and accountability for personal sales results while maintaining a minimum SPH (sales per hour) goal. Ensures all employees are trained and developed in product knowledge, ARMANI selling techniques, and loss prevention. Frequent one-on-ones are conducted to ensure Associates SPH goals are achieved.

Merchandising | Manages a collection within the store to ensure strong sales results are being driven through the successful implementation of all company merchandising guidelines. Utilizes analytical skills in order to make strategic merchandising moves on a weekly basis based off of business reports and sell through. Ensures the replenishment systems are followed and the store standard expectations are consistently met.

Human Resources | Resolves all HR issues in a timely and effective manner, partnering with the HR Department when necessary. Enforces all company policies and procedures.

Operations | Works in conjunction with the Store Sales Manager and Associate Sales Manager in managing all areas of the daily operations of the store. Ensures that the sales floor is adequately staffed and supervised. Ensures all paperwork is completed promptly with attention to detail.

Stock | Maintains efficient systems for receiving stock shipments, transfers, markdowns, and handling of defective merchandise. Communicates all inventory issues to the appropriate parties. Assists in general housekeeping duties within the store.

Loss Prevention - Ensures all cash handling and LP policies and procedures are consistently enforced. Ensures store's profits are maximized through effective inventory control.

BACKGROUND/EXPERIENCE:

• Prefer retail management experience, ideally 2+ years of retail sales experience, and including of 1 year of Management experience.
• Post-secondary degree/diploma preferred, ideally in related field
• Demonstrated ability to multi-task and meet tight deadlines
• Experience with managing budgets, sales, hourly goals and allocations
• Basic reporting and analysis skills and proficiency with Office programs, i.e. Word, PowerPoint
• Excellent written and verbal communication skills
• Must possess strong organization and time management skills

Job Type: Full-time

Location:

• Montreal, QC (Preferred)