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Customer Care - Customer Care Administrative Associate At Aritzia

Location: Vancouver, British Columbia

Job Description

THE DEPARTMENT

When it comes to building loyal relationships, our Customer Care Department is second to none. Attentive, efficient and warm, this team delights our clients with their utterly seamless service and sales.


THE OPPORTUNITY

Our Customer Care Administrative Associates (or CCAAs for short) provide unrivaled sales and service, all via email. As a CCAA, you’ll have a major impact by helping to drive sales in our stores and online. You’ll get a kick out of getting to know our clients. And you’ll make someone’s day—dozens of times a day.


This is a great opportunity for go-getters with next-level communication skills. Multitaskers who know how to prioritize. Problem-solvers who take initiative (and who really love clothes).


Our CCAAs work with us at our most exciting time of year: contracts are from November 12th, 2018 - January 27th, 2019.


At Aritzia, we’re big believers in recognizing talent and promoting from within. Our most successful CCAAs have opportunities to continue to develop long term careers at Aritzia, in our customer care centres, as well as our support office.


THE JOB

The CCAA role is about creating exceptional experiences for our clients through prompt and genuinely friendly service. You will:

  • Develop and manage strong customer relationships through outstanding and consistent customer experiences
  • Solve problems to ensure our customers are happy
  • Become an expert in Aritzia’s Products and services

QUALIFICATIONS

You don’t need specific experience to become a CCAA — we can teach you what you need to know. We care most about your hustle, passion for great service and ability to think on your feet. You have:

  • Great communication skills
  • High attention to detail
  • A driven approach to your work and career
  • An outgoing personality and passion for exceptional service


ARITZIA

Head to our About Us for the scoop on who we are and what we do.


Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed.


We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known .