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YYC - Customer Service Agent At Air Canada

Location: Calgary, Alberta

Job Description

Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada's flag carrier.

Air Canada, recently ranked SkyTrax's Best Airline in North America, is seeking caring and engaging individuals to fill permanent, full-time, positions of Customer Sales and Service Agents in our Contact Centre.

Our Agents are often our customer's first point of contact with our company, which makes this position of the utmost importance to our continued success.

If you consider yourself a "people person", take great pride in delivering memorable customer service, understand that customers expect our agents to answer calls promptly, courteously and professionally, then you may be a great fit for the Air Canada team!

The Customer Sales and Service Agent position is also a great career opportunity to grow within Air Canada.

Please take 2 minutes to watch the following video with more information about the Customer Sales and Service Agent Role:

https://www.youtube.com/watch?v=qdEbB9vLmk4

We offer a competitive starting salary of $14.00/hr with a comprehensive benefits package:

As a Customer Sales and Service Agent in our Contact Centre, you will:

Qualifications

Scheduling Adherence:

Requirements:

Assets:

Conditions of Employment:

Linguistic Requirements:

Bilingual (English and French).

Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.

Job Types: Full-time, Part-time

Education: