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Product Data Assistant At Air Canada Vacations

Location: Montréal, Quebec

Job Description

The Product Data Assistant will play a key role in ensuring that hotel web content is always accurate and updated. In this role, the Product Data Assistant will curate and manage customer-facing product information for online optimization and customer experience, as well as validate and transfer all product information into the internal CMS. The product cycle is fast-paced, thus the qualified candidate will be able to oversee content changes while maintaining accuracy and efficiency.

Responsibilities

  • Create new and maintain existing hotel content by referring to various information sources (i.e., supplier contracts, supplier web info)
  • Establish organized and efficient workflow to ensure accuracy of product information, including hotel details, updates or changes, and marketing promotions
  • Work collaboratively with the Product and eCommerce teams to optimize accuracy and searchability of hotel information
  • Act as liaison between product assistants and product vendors/suppliers
  • Work collaboratively with product vendors in order to obtain and update product web images
  • Investigate and report any operational/website issues arising related to products
  • Ensure adherence to quality standards, deadlines, and proper procedures (style guides, templates, grammar, etc.)
  • Load all new or updated product information into internal CMS

Requirements

  • Bachelor's degree in Business/Marketing/Economics, with 3 years of professional experience
  • Excellent written and verbal communication skills (English a must, French an asset)
  • Understanding of SEO, SEM, and online web content optimization
  • SAP HYBRIS knowledge an asset
  • Experience working with e-commerce platforms
  • Self-motivated, fast learner, and team player with a strong work ethic
  • Analytical, detail-oriented and organized
  • Ability to multitask and work under tight deadlines while maintaining quality of work
  • Entrepreneurial spirit and the ability to work independently and within a team
  • Professional demeanor; ability to maintain professional communication and relationships with colleagues, suppliers, and vendors
  • Proficiency in Microsoft Word, Excel, Outlook
  • Passion for travel and a good sense of the travel industry