Peersight
Employers
Jobs
Companies
Top Cities
Log In
Jobs
Product Tester at Home Service Sales Representative Dog Sitter - Watch Dogs in Your Home Service Product Tester at Home Sales Representative Service Bilingual Customer Service - French and Service School Bus Driver - Ancaster Dog Sitter - Earn up to Dog Sitters Wanted - Work from Home Dog Sitters Wanted - Get Paid to Play Sales Representative Customer Service - Work from Home Product Tester at Home Sales Representative School Bus Driver - Ancaster In-Home Usage Tester Customer Service - Work from Home In-Home Usage Tester Product Tester at Home Product Tester at Home Product Tester at Home Product Tester at Home Product Tester at Home Customer Service - Work from Home In-Home Usage Tester Sales Representative Service Bilingual Customer Service - French and Product Tester at Home Customer Service - Work from Home Bilingual Customer Service - French and In-Home Usage Tester Customer Service - Work from Home Product Tester at Home School Bus Driver - Kincardine Service client Product Tester at Home Customer Service - Work from Home Service Customer Service - Work from Home Product Tester at Home School Bus Driver - Richmond Hill Bilingual Customer Service - French and Product Tester at Home Design Engineer - NTI Boilers Inc Product Tester at Home Newest Jobs
Companies
Yelp ContactMonkey CareGuide Sterling-Turner Clearbanc Two Sigma Aecom WeWork Exact Media Aerotek Jane Street Doordash First Convenience Bank AsteroidX Shopify Insight Global AT&T Hatchways Creative Circle Borrowell Square Amazon Flex Clickworker Instacart Recovhub Vector Marketing Walgreens LowCostWebDesignFirm.com American Income Life Scotiabank 51talk Akira Microsoft TD Bank UnitedHealth Group Paylocity Top Hat Desjardins CI&T mappedin Checkout 51 Mobeewave The Youth Connection GoParkr Peel Regional Police Hootsuite autoTRADER.ca SnapTravel ScribbleLive Xiaomi All Companies
Top Cities
Chicago, Illinois Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs New York, New York Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Toronto, Ontario Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Vancouver, British Columbia Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Calgary, Alberta Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs San Francisco, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Montréal, Quebec Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Los Angeles, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs
Navigation
My Profile Log Out

Manager, IFS Cabin Crew At Air Canada

Location: Dorval, Quebec

Job Description

Manager, IFS Cabin Crew - Montreal - 21923

Location: DORVAL, QC, Canada
Posting Start Date: Dec 31, 2018
Posting End Date: Jan 7, 2019

Share:
Apply Now

Job Description

Description

Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.
Responsible for managing cabin crew performance from an administrative perspective.

  • Responsible for cabin crew performance and adherence to corporate policies, procedures and regulatory requirements. Ensure required follow-up on deficiencies.
  • Promote and coach onboard service excellence.
  • Ensure that the Corporate Absenteeism Management System (CAMS) is in practice and adhered to.
  • Identify and track administrative process deficiencies for resolution with other branches/departments as well as establish new base processes as they relate to the management of cabin crew performance.
  • Ensure compliance with the Official Languages Policy and required testing of employees in both official and route languages.
  • Foster strong working relationship with CUPE, focused on results, including the Level I grievance process.
  • Responsible to track, monitor and communicate all base follow-ups in accordance with branch standards.
  • Manage cabin crew performance issues related to on-board sales procedures.
  • Coach and develop direct reports i.e. Performance Management and Labour Relations issues.
  • Support and foster harmonious relationships within the IFS branch and with other departments across the Air Canada network.

Safety and Regulatory Responsibilities:
  • Maintain safety as first topic day to day (production and administration)
  • Assume any responsibilities delegated by the direct reporting Manager
  • Keep abreast of corporate initiatives and communications
  • Establish and maintain business processes and procedures for the position
  • Follow Risk Assessment Management for changes or introduction of equipment, processes and procedures and when conducting all investigations • Follow document retention guidelines

Qualifications

  • Airline experience
  • Strong leadership, interpersonal and team building skills
  • Labour relations knowledge and practical application
  • Broad experience and expertise in managing both a non-unionized and unionized workforce
  • Previous management experience
  • Excellent time management and organizational skills
  • Strong written and verbal communication skills.
Bilingual (English and French)

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.