Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.
Air Canada, continuously ranked among the top five most attractive companies to work for in Canada is seeking a Knowledge Management Analyst who will be based at our Montreal Headquarters.
Strategic Procurement (SP) is comprised of several Category Management teams and a Centre of Excellence (COE). The successful candidate will report to the Director, Strategic Procurement, Centre of Excellence who has responsibility over Knowledge Management (KM), Procurement Transformation, Governance and Supplier Risk Management within SP. Given the cross-functional nature of procurement at Air Canada, this opportunity will also provide visibility to key stakeholders in other parts of the organization.
The COE team is an exciting and new group within Air Canada. Activities are often project-based, providing variety, exposure to different parts of the business, and an expectation to continually develop the skills necessary to progress to senior sourcing roles. The successful candidate will be expected to translate a passion for learning into meaningful analysis and insight resulting in bottom-line impact.
Individuals hired into KM are expected to eventually progress to other roles within SP. As such, this position is viewed as both a stepping stone to senior sourcing roles and a key element of our succession plan.
KM Analysts have two primary focus areas. First, they support sourcing initiatives led by SP Category Managers. Responsibilities include involvement in activities such as market research, strategic sourcing events, vendor negotiations, and internal marketing of SP initiatives. Over time, KM Analysts may also be given the opportunity to lead smaller sourcing events under the guidance of a Category Manager.
The second focus area is to drive ‘KM-Led’ projects, which focus on process improvement and standardization, tools, and technology. These projects are highly visible ‘enablers’ for SP staff, and are often mandated by SP Leadership. Examples from the past two years include: streamlining of the contract process, contributing to the configuration and testing of the SAP Ariba Contract module, developing and calculating departmental Key Performance Indicators (KPIs), conducting the annual refresh of the SP ‘Historic Spend Report’ (HSR), developing and delivering training, etc.
Support sourcing initiatives and the standard corporate procurement process
Assist in formulating procurement strategies by evaluating markets and suppliers through qualitative and quantitative criteria
Support category teams in the development and release of RFx events (e.g., RFI, RFP, and RFQ)
Develop and use models to consolidate and analyze supplier RFx responses
Author project summary documentation, using spreadsheets (Excel) and graphs, tables, etc. (Powerpoint)
Provide analytical support and insight
Produce consistently high-quality qualitative and quantitative analysis
Develop subject-matter expertise in assigned areas of focus
Establish category knowledge by reviewing historical spend and buying practices
Strengthen internal knowledge library
Perform supply-market intelligence – research suppliers to identify market opportunities
Develop should-cost analyses – research costs and trends (e.g., commodities) to understand market pricing and ultimately leverage Air Canada’s buying position
Stay abreast of procurement best practices through benchmarking
Act as an ambassador of, and change agent for, Strategic Procurement
Continually develop SP relationships with internal customers through high-quality analysis, effective communication, and a commitment to learning the business
Develop an understanding of current sourcing practices and identify areas for improvement
Enhance tools and systems and provide support to users within SP
Lead improvement initiatives related to SP systems and tools including deployment for SAP Ariba Source-to-pay modules
Conduct training and provide assistance on SP systems and tools
Other tasks related to the maintenance of SP systems and tools
In addition to a University degree in a relevant field of study (business, math, engineering) the successful candidate will demonstrate excellent analytical and communication skills plus the ability to multi-task, work under pressure, and accommodate changing priorities. A strong entrepreneurial spirit and desire to learn will also be critical. Strong organizational skills are essential. Experience with Source-to-Pay software solutions is an asset (SAP Ariba, Zycus, BravoSolutions, Coupa, Smart GEP…).
Due to the confidential nature of our work, a high degree of professionalism and discretion is required.
Flexibility with work hours and occasional travel may also be necessary.
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.