Peersight
Employers
Jobs
Companies
Top Cities
Log In
Jobs
Customer Service - Work from Home Service Desk Associate Product Tester at Home In-Home Usage Tester Sales Representative Product Tester at Home Product Tester at Home Product Tester at Home Product Tester at Home Product Tester at Home Sales Representative Service In-Home Usage Tester Product Tester at Home Service client Dog Sitter - Earn up to Dog Sitters Wanted - Work from Home Design Engineer - NTI Boilers Inc Sales Representative Product Tester at Home Customer Service - Work from Home Chauffeur d Customer Service - Work from Home School Bus Driver - Ancaster Dog Sitter - Watch Dogs in Your Home In-Home Usage Tester In-Home Usage Tester Bilingual Customer Service - French and In-Home Usage Tester In-Home Usage Tester Product Tester at Home Bilingual Customer Service - French and In-Home Usage Tester Product Tester at Home Product Tester at Home Product Tester at Home Sales Representative Product Tester at Home Service Customer Service - Work from Home Service School Bus Driver - Ancaster Customer Service - Work from Home Product Tester at Home Customer Service - Work from Home Sales Representative Service Product Tester at Home Service School Bus Driver - Richmond Hill Newest Jobs
Companies
Yelp ContactMonkey CareGuide Sterling-Turner Clearbanc Two Sigma Aecom WeWork Exact Media Aerotek Jane Street Doordash First Convenience Bank AsteroidX Shopify Insight Global AT&T Hatchways Creative Circle Borrowell Square Amazon Flex Clickworker Instacart Walgreens Vector Marketing Recovhub LowCostWebDesignFirm.com American Income Life Scotiabank Akira TD Bank Microsoft 51talk UnitedHealth Group Paylocity Top Hat Desjardins CI&T mappedin Checkout 51 Mobeewave GoParkr The Youth Connection Peel Regional Police Hootsuite autoTRADER.ca SnapTravel ScribbleLive Xiaomi All Companies
Top Cities
Chicago, Illinois Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs New York, New York Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Toronto, Ontario Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Vancouver, British Columbia Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Calgary, Alberta Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs San Francisco, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Montréal, Quebec Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs Los Angeles, California Sales Jobs Engineering Jobs Marketing Jobs Product Jobs Design Jobs Customer Support Jobs
Navigation
My Profile Log Out

Customer Relations Representative - Calgary At Air Canada

Location: Calgary, Alberta

Job Description

Description

Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.
Job Description:
  • Respond to customer complaints and inquiries from internal/external customers by phone, royal mail, fax, e-mail and occasionally in person.
  • Evaluate the customer complaint and complete the necessary research in order to appropriately respond to the issue.
  • Determine appropriate payment of compensation and waiver of penalties within departmental guidelines and using a common sense approach.
  • Provide feedback to leads, management or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.
  • Other duties assigned as required.
The hourly wage is 15.00$.

Qualifications

  • Advanced knowledge of MS Word.
  • 50 words per minute keyboarding.
  • Previous airline experience.
  • Strong time management skills and ability to work with little supervision.
  • Strong planning, organizational and decision making skills.
  • Good problem solving and conflict resolution skills.
  • Strong communication skills.
  • Team player.
  • Successful completion of an Air Canada letter writing test and interview.
  • Excellent verbal and written skills in English

LINGUISTIC REQUIREMENTS


  • Based on equal qualifications, preference will be given to bilingual candidates (English and French)
Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.